Translated information about Emergency Recovery Victoria (ERV)
Find out how to get help after a bushfire, flood or storm.
Access to a translator
You can call the Emergency Recovery Hotline on 1800 560 760(opens in a new window) Monday to Friday 8 am to 7 pm or weekends and public holidays 9 am to 5 pm. Press 9 for an interpreter or call Translating and Interpretation Service (TIS) on 131 450.
If you are in immediate danger, call 000.
Languages
Arabic
الإغاثة والتعافي بعد الكارثة (العربية Arabic)
Burmese
ကပ်ဘေးဒုက္ခဖြစ်ပြီးနောက် သက်သာရာရစေရန်နှင့် ပြန်လည်ထူထောင်ရေးအကူအညီ (ဘာသာစကား Burmese)
Chinese – Simplified
灾后救济和恢复援助 (简体中文 Simplified Chinese)
Chinese – Traditional
災後援助與重建支援（繁體中文 Traditional Chinese）
Dari
مساعدت امدادرسانی و بهبود بعد از یک فاجعه (دری Dari)
Farsi
کمکهای امدادی و بهبودی پس از فاجعه (فارسی Farsi)
Greek
Ενίσχυση και βοήθεια για αποκατάσταση ύστερα από καταστροφικά συμβάντα (Ελληνικά – Greek)
Karen
တၢ်ဟ့ၣ်လီၤမၤစၢၤဒီးတၢ်ဂ့ၤထီၣ်က့ၤအတၢ်မၤစၢၤဖဲတၢ်တတၢၥ်တနါတခါ၀ံၤအလီၢ်ခံ (ကညီ Karen)
Khmer
ជំនួយសង្រ្គោះ និងការស្តារឡើងវិញបន្ទាប់ពីគ្រោះមហន្តរាយ (ភាសាខ្មែរ)
Korean
Pashto
دناورین څخه وروسته د کومک اوبیا رغونې اړوندمرسته (پښتو Pashto)
Serbian
Помоћ и опоравак након катастрофе (Српски Serbian)
Thai
ความช่วยเหลือในการบรรเทาทุกข์และการฟื้นฟูหลังภัยพิบัติ (ไทย Thai)
Turkish
Afet sonrası yardım ve kurtarma çalışmaları (Türkçe Turkish)
Vietnamese
Hỗ trợ cứu trợ và khắc phục sau thảm họa (Vietnamese)
Updated 6 February 2026
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