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VicFleet CarPool

VicFleet CarPool delivers a cost-effective vehicle rental service for Victorian Government departments and agencies, including an online booking service and convenient monthly invoicing.

CarPool is now part of the VicFleet

CarPool is now part of VicFleet. Continue to make your booking online using your login details. If you need help, email: carbookings@dgs.vic.gov.au or phone 03 7005 9255.

Make an online booking

Book a car, bus or van for approved Victorian Government travel

VicFleet CarPool is a service for all Victorian government departments and agencies. This is a fee-for-service offering.

Options available include:

To book a car you need to:

Open all

If you’re a new user, you can register online using your VPS email address.

You will receive a password via email. Then you can log into the booking system.

For more information on how to use the booking system, download the user guide:

VicFleet CarPool user guide PDF 675.17 KB (opens in a new window)

If you are a registered user, you can login.

In the booking system, select ‘Book a car’, enter your booking details and submit the form.

Find out how to book a car from the Ballarat or Bendigo GovHub site.

Passwords cannot be personalised due to security. Keep the email you received when registering for future reference or save password in your browser. You can always request a new password if you lose your password.

For a new password:

  1. Visit the Forgot password page.
  2. Enter your work email to request a new one. After you receive a new password via email, you can log into the booking system.

For more information on how to use the booking system, download:

VicFleet CarPool user guide PDF 675.17 KB (opens in a new window)

Phone the VicFleet CarPool office on 03 7005 9255 to check availability.

For bookings over continuous 30 days, you must complete an application for long-term hire.

Long hire VicFleet CarPool application PDF 205.98 KB (opens in a new window)

Approval is required from the Department Secretary/Agency CEO/or Delegate.

Once you have booked a vehicle and your booking has been approved by your manager, you will receive an email confirmation.

On the day of your vehicle collection, you will receive a text message to your mobile phone advising the collection time and location.

You will need to present a current driver licence when collecting your car.

Cars are available for collection 7am to 5pm, Monday to Friday (excluding public holidays) from the following location:

VicFleet CarPool office (access via Treasury Place)

Address: Basement, 55 St Andrews Place, East Melbourne

If needed, you can arrange pick up before 7 am and after 5 pm.

Please call us on 03 7005 9255to make alternative arrangements

Damage or urgent repairs must be reported immediately to the VicFleet CarPool office. You are responsible for contacting roadside assistance for issues such as:

Accidents

At the scene of an accident, you should:

When you return the car you must:

Theft

If your car is stolen, you must notify the police and VicFleet CarPool immediately. The driver must report stolen or lost e-tags, fuel cards, and car park passes to VicFleet CarPool.

Personal and departmental property, such as laptops, phones or sunglasses stolen from vehicles, are not covered by insurance. Personal and departmental valuables should not be left in cars unattended or in plain view.

When you return your car, ensure that:

After-hours returns

VicFleet CarPool at Treasury Reserve

The office is open from 7 am to 5 pm on weekdays. Cars can be returned 24/7 as passes are available in vehicles to provide entry through the Lansdowne Street Boom Gate and the car park grille gate. The drop boxes for vehicle keys and eLogbook are available at any time.

What needs to be done?

The electronic logbook needs to be completed by the driver at the end of each trip, regardless of whether the travel was for business or private purposes.

How it works

What happens if I don’t complete the eLogbook?

All drivers are required to fill in the eLogbook properly. There are significant financial implications for your department/agency if this is not done, or if eLogbook records are incomplete.

Filling in the eLogbook is a condition of hiring the vehicle. An incomplete eLogbook may impact your ability to hire a vehicle in future.

We appreciate your assistance in ensuring that we both can meet our legal and financial obligations in relation to accessing pool cars.

If you need help with completing the eLogbook, download the user guide:

VicFleet Carpool eLogbook user guide. PDF 386.13 KB (opens in a new window)

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Ready to go?

Access the car booking system

Make your booking

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Updated 20 March 2026

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