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Satisfaction surveys

Raising the quality of Victorian vocational education and training The Victorian Skills Authority (VSA) leads a survey program to monitor the performance and outcomes of vocational education and training (VET) in Victoria.

The VSA collects information from Victorian students, and employers of apprentices and trainees, through the annual Student Satisfaction Survey and Employer Satisfaction Survey.

Data collected from the surveys is used to inform improvements in VET that benefit students, employers and the wider community. The results are also reported back to individual training providers.

The surveys were initiated by the Department of Education in 2014. They have been managed by the VSA since July 2021.

Find out more about the surveys below.

Student Satisfaction Survey

Read about our annual survey of government-funded Victorian students who completed their vocational training or discontinued their training in the previous year.

Employer Satisfaction Survey

Discover how we survey Victorian employers of apprentices and trainees with staff who completed their vocational training, or were still in training, in the previous year.

Victorian Employer Skills Survey

Explore past survey results on recruitment, training and skills needs of Victorian employers.

Satisfaction survey performance measures

Find out how our annual surveys help us develop performance measures for the Victorian training system.

Satisfaction survey complaints, comments and privacy

Learn how to register a comment or a complaint, and find out how we manage privacy.

Further information

For more information about the survey program, email: rto.performance.indicators@ecodev.vic.gov.au

Updated 19 February 2026

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