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Information sharing guides, templates and tools

Resources to help you implement the Family Violence Information and Child Information Sharing schemes. Many organisations are prescribed under both the Child Information Sharing Scheme (CISS) and the Family Violence Information Sharing Scheme (FVISS). The following resources will assist organisations to implement and use both schemes.

For resources related to the MARAM Framework, visit the MARAM practice guides and resources page.

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  1. 1Confirm you’re an Information Sharing Entity (ISE)

All organisations and services prescribed as Information Sharing Entities (ISEs) can access the online ISE list. The online ISE list is a database that can be used to identify other organisations and services prescribed under the Family Violence Information Sharing Scheme and the Child Information Sharing Scheme.

ISEs are prescribed under the:

Access the ISE list

ISE list user guide (online version)

  1. 2Familiarise yourself with the Ministerial Guidelines

Child Information Sharing Scheme

Child Information Sharing Scheme Ministerial Guidelines (online publication)

The Child Information Sharing Scheme Ministerial Guidelines are made under section 41ZA of the Child Wellbeing and Safety Act 2005. They explain how prescribed information sharing entities should handle confidential information responsibly, safely and appropriately under the Child Information Sharing Scheme. The guidelines also set out how the legislative principles of the scheme are to be applied.

Child Information Sharing Scheme summary PDF 69.78 KB (opens in a new window)

Child Information Sharing Scheme Summary Word 52.84 KB (opens in a new window)

Family Violence Information Sharing Scheme

The responsible Minister has issued Guidelines under Part 5A of the Family Violence Protection Act 2008, which are legally binding for all ISEs (except courts). The Guidelines provide direction to ISEs on how to apply Part 5A in sharing information with other ISEs in relation to assessing or managing risk of family violence and includes guidance and resources to ensure that information is shared appropriately and responsibly.

The Guidelines have been updated to reflect Phase 2 of the reforms which commenced on 19 April 2021.

Family Violence Information Sharing Guidelines PDF 5.67 MB (opens in a new window)

Family Violence Information Sharing Guidelines (accessible) Word 2.38 MB (opens in a new window)

Family Violence Information Sharing Guidelines - Summary PDF 1.93 MB (opens in a new window)

Family Violence Information Sharing Guidelines - Summary (Accessible) Word 958.07 KB (opens in a new window)

Overview of the Family Violence Information Sharing Scheme PDF 2.05 MB (opens in a new window)

  1. 3Check your organisation is ready

Information Sharing and MARAM: Implementation planning template PPT 192.3 KB (opens in a new window)

This template will assist ISEs in implementation planning for the information sharing schemes and MARAM, including updating their policies and procedures to reflect their new responsibilities under the reforms.

Organisational readniness checklist PDF 209.06 KB (opens in a new window)

A checklist for organisational leaders, to determine responsibilities under both information sharing schemes and identify policies and procedures that require updating to reflect obligations under the information sharing schemes.

Identify staff to complete information sharing training(opens in a new window).

  1. 4Inform your clients about the schemes

Tips for a conversation with a child and/or their parent about information sharing PDF 138.42 KB (opens in a new window)

Tips for a conversation with a child victim survivor or parent who is not a perpetrator PDF 943.8 KB (opens in a new window)

Tips for a conversation with a child victim survivor or parent who is not a perpetrator Word 32.01 KB (opens in a new window)

Your information and your safety factsheet PDF 830.68 KB (opens in a new window)

Your information and your safety factsheet Word 32.69 KB (opens in a new window)

  1. 5Request information

Child Information Sharing Scheme

Scenario 1 - Applying the scheme - a requesting information scenario Word 73.5 KB (opens in a new window)

Family Violence Information Sharing Scheme

Information sharing process checklist when making a request PDF 787.16 KB (opens in a new window)

Information sharing process checklist when making a request Word 30.92 KB (opens in a new window)

How to request information under the Family Violence Information Sharing Scheme PDF 107.43 KB (opens in a new window)

How to request information under the Family Violence Information Sharing Scheme Word 66.48 KB (opens in a new window)

  1. 6Share information

Check the ISE list to confirm that the requesting organisation is an ISE.

Charter of Human Rights and Responsibilities and the Information Sharing Schemes PDF 342.35 KB (opens in a new window)

Child Information Sharing Scheme

Scenario 2 - Applying the scheme – responding to a request Word 71.06 KB (opens in a new window)

Family Violence Information Sharing Scheme

A guide for organisations on how to share information PDF 1.94 MB (opens in a new window)

Information sharing process checklist when responding to a request PDF 914.01 KB (opens in a new window)

Information sharing process checklist when responding to a request Word 34.04 KB (opens in a new window)

Information sharing consent form (for adult victim survivors only) PDF 803.51 KB (opens in a new window)

Information sharing consent form (for adult victim survivors only) Word 32.84 KB (opens in a new window)

Tips for conversations with adult victim survivors about consenting to information sharing PDF 936.72 KB (opens in a new window)

Tips for conversations with adult victim survivors about consenting to information sharing Word 32.13 KB (opens in a new window)

  1. 7Use the schemes together

How do the information sharing schemes work together PDF 134.74 KB (opens in a new window)

  1. 8Record keeping

Example record keeping form - Child Information Sharing Scheme Word 86.37 KB (opens in a new window)

Example record keeping form - Family Violence Information Sharing Scheme PDF 849.36 KB (opens in a new window)

Example record keeping form - Family Violence Information Sharing Scheme Word 38.71 KB (opens in a new window)

Tips for information sharing record keeping PDF 136.01 KB (opens in a new window)

  1. 9Complaints

Information sharing complaints under the family violence and child information sharing schemes PDF 318.22 KB (opens in a new window)

More information

A range of resources are available for education and care workforces to identify and respond to child wellbeing and safety needs. To learn more, visit the PROTECT website.

Visit family violence support for other staff resources, and the history and progress of family violence reform.

For more information and support on information sharing and MARAM, visit: Frequently asked questions about information sharing and MARAM.

Health & social support

Updated 26 March 2026

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