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Information Sharing Entity List user guide

How to use the Information Sharing Entity List

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What is an ISE?

An Information Sharing Entity (ISE) is an organisation or service that has been prescribed in regulations to request and share information under the Child Information Sharing Scheme (CISS) and the Family Violence Information Sharing Scheme (FVISS).

ISEs should identify which roles in the organisation or service are appropriate to use CISS and FVISS on behalf of the ISE.

How should I use the ISE List?

The ISE List is a searchable database that can be used to search for contact details of organisations and services prescribed to share information under CISS and FVISS.

The ISE List is updated at regular intervals but is not a live list. If you cannot find an organisation or service on this list, they may still be an ISE. You can refer to the following resources for further guidance:

Please note that if you have received a request from an ISE, you must respond.

Access the ISE List

I have confirmed an organisation is an ISE, what next?

ISEs are responsible for verifying whether an individual is from another ISE before they share any information.

If an ISE does not have an existing relationship with the person receiving or requesting information, then they should take reasonable steps to verify their identity.

This may include asking them to send an email from an organisational account or calling them back via their organisation’s switchboard. The ISE List should not be solely relied on to verify ISEs.

How do I search the ISE List?

If you know the name of the organisation or service you wish to search, type one or two key words into the search bar and click the ‘Search’ button.

If your search returns too many results, review your key words.

Click the ‘Refine search’ to filter by ‘Funded for’ and/or ‘Risk assessment entity’.

Funded for

This search filter can be used to select a program or service type that can share information under CISS and FVISS.

For example, to identify an ISE that delivers specialist family violence services, use the ‘Funded For’ drop-down to select ‘Specialist Family Violence Services’.

Click the ‘Apply search filters’ button to return search results.

Risk Assessment Entity

This check box can be used to identify whether an organisation or service is prescribed as a Risk Assessment Entity (RAE) under FVISS.

Examples of RAEs include all specialist family violence services, Victoria Police and Child Protection.

To identify all ISEs that are prescribed as a RAE under FVISS, select the check box so a ’tick’ symbol appears in the box.

Click the ‘Apply search filters’ button to return search results.

Clear search filters

Ensure you click ‘Clear search filters’ to refresh your search.

ISE contact details

As well as an organisation’s name and the schemes it is prescribed under, some search results will also show an organisation’s email, telephone number and/or links to a webform or website.

You can find this information under the ‘More info’ drop-down for the entry.

Note: Entries without contact information will not display the ‘More info’ drop-down option.

How can I request a change to the ISE List?

If you believe an organisation or service needs to be added to the ISE List, you are uncertain about an ISE’s status, or you want to update the contact details for your ISE entry, please email the Information Sharing and MARAM Enquiry Line at CISandFVIS@education.vic.gov.au. The team operate from 9 am to 5 pm, Monday to Friday (excluding public holidays) and will respond to your request within 2 business days.

Updated 26 March 2026

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