Arrival: Multiple child upload for enrolment data
Other Arrival pages
On this page
- Template 1 – For services using Arrival for digital sign in sign out
- Template 2 – For services using an alternative attendance system
- An important note about privacy and records management
- Where is the upload function in Arrival?
- For more support
There are 2 multiple child upload templates available to support service providers entering enrolment data in Arrival.
Use the information below to select the correct template and associated guidance.
Template 1 – For services using Arrival for digital sign in sign out
Use this template if:
- You are a sessional service that currently uses paper-based methods to record attendance information and will be using Arrival for digital sign in sign out.
- You are a sessional service that is transitioning from an existing digital attendance system to Arrival for the purpose of attendance data collection.
Download the guide:
Download the csv template:
Template 2 – For services using an alternative attendance system
Use this template if:
- You are a long day care service that already provides attendance information to the Commonwealth Government via the Child Care Subsidy System (CCSS).
- You are a sessional service that already uses digital software to record attendance information, and do not intend to use Arrival for recording attendance.
Download the guide:
Download the csv template:
An important note about privacy and records management
To protect personal and sensitive information held within the multiple child upload template, service providers are reminded to:
- Follow all relevant processes to obtain the personal information appropriately in accordance with the kindergarten funding requirements.
- Only provide the information in the required fields and no additional personal information. Where a field is marked as ‘optional’, refrain from entering additional information.
- Ensure all copies of templates downloaded from this web page and the information in the templates are stored in a secure location that can only be accessed by relevant staff. Service providers should delete all copies of these files as soon as they are no longer required.
- Ensure that completed templates are not shared via email.
Where is the upload function in Arrival?
The completed file can be uploaded into Arrival via the ‘Import records’ button located on the Service - Children Overview page. Guidance on uploading the template is available on the Arrival system Help page.
For more support
If you have any questions about the multiple child upload function in Arrival, please contact the Arrival Helpdesk on 1800 614 810 or email Arrival.Helpdesk@education.vic.gov.au.
The Victorian Government is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This page may not meet our minimum WCAG AA accessibility standards.
If you are unable to read any of the content of this page and would like to discuss, please contact the Arrival Helpdesk at Arrival.Helpdesk@education.vic.gov.au.
Updated 27 March 2026
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