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Arrival: Creating compliant email addresses

In preparation for Arrival, users will require an individual email address with a service/provider-based domain name (e.g. tilly.smith@examplekinder.com.au)

Step-by-step instructions on how to identify and update non-compliant email addresses in KIMS have been published for community-based service providers and private providers.

Click on the instructions below that apply to you.

I’m from a community-based service provider

Instructions on how to identify and update non-compliant email addresses

I’m from a private provider

Instructions on how to identify and update non-compliant email addresses

Education & training

Updated 27 March 2026



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