Applying for registration

Information and guidance on becoming a registered community housing agency in Victoria.

Application process

To apply for registration as a community housing agency in Victoria, follow the steps below:

1. Assess your entity’s eligibility

Confirm that your entity meets the general eligibility criteria for registration. Your entity’s constitution or rules must include the required objectives, powers, and provisions aligned with community housing operations.

2. Familiarise yourself with the Performance Standards

Review the Performance Standards for registered housing agencies. If there are any requirements your entity does not yet meet, make note of these to discuss with us.

3. Seek guidance if needed

If you have any questions about eligibility, compliance, or documentation, please contact us at housingregistrar@dtf.vic.gov.au to arrange a meeting.

4. Complete and submit the registration form

Complete the registration form and provide the required supporting documentation, including a constitution that complies with Schedule 7 of the Housing Act 1983 (Vic).

If your entity is a subsidiary, SPV or joint venture, and a registered community housing agency (Victoria, Western Australia or NRSCH) is a controlling or substantial member, only the constitution is required.

All other applicants must also provide governance documentation, a business plan and relevant financial information.

5. Application assessment

We will assess your application and may request additional information or amendments to documentation—for example, to ensure your constitution aligns with statutory requirements or that your business plan demonstrates alignment with the Performance Standards.

6. Registration outcome

If your entity meets all prerequisites for registration, we will issue a certificate of registration and invite you to create an account in our regulatory system.

If your application is unsuccessful, we will notify you in writing of the reasons for the decision. You may apply for a review of the decision through the Victorian Civil and Administrative Tribunal (VCAT) within 28 days of receiving the notice.

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Applying for registration

Application process

1. Assess your entity’s eligibility

2. Familiarise yourself with the Performance Standards

3. Seek guidance if needed

4. Complete and submit the registration form

5. Application assessment

6. Registration outcome

Eligibility to register as a rental housing agency in Victoria

Registration form: Registered housing agency in Victoria

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