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Regulatory practices and processes

Practical tools and processes to assist regulators and policy makers with operations.

Toolkits

These toolkits offer step-by-step guidance to help regulators streamline business processes, while also enabling the assessment of current digital capabilities and the planning of future enhancements.

The Better Practice Inspections Playbook

Guidance for regulators on how to improve inspection practices and prepare for digital reform.

Digital Regulation Capability Model

Assisting regulators to identify and adopt digital capabilities, reduce the cost of digital transformation and support digital uplift.

Better Practice Permissions Playbook

Guiding regulators on implementing ‘better practice’ permissions and preparing for digitisation.

Resources, guidance and tools for sharing information

Sharing information between regulators

Guides

These guides offer step-by-step direction to help regulators implement best practice and enhance strategy and operations.

Regulator Practice Notes

Practice notes support regulators to review and improve specific areas of operations.

Towards best practice guide for regulators

Providing regulatory practice principles to support regulators in their journey towards best practice.

Frameworks

These frameworks for regulators aim to improve operational performance, promote the adoption of best practices, and streamline the transition to digitisation.

Victorian Fit and Proper Test Framework

Use this framework to design and efficiently administer fit and proper tests that meet best practice.

Victorian Permissions Framework

Guiding policy makers and regulators on designing, assessing and managing permissions, including fit and proper tests.

Statement of Expectations Framework for Regulators

Helping regulators identify government priorities and emerging risks, and create processes for addressing them through business planning.

Updated 26 November 2025



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