Better Practice Permissions Playbook

The Better Practice Permissions Playbook helps regulators improve permission practices and processes, and prepare for digital reform.

Details

Topic: Regulatory reform

Audiences: State government - regulatory operations, State government - regulatory policy

Regulatory functions: Permissions, Practice and processes, Digitisation

Industry: All relevant industries

Document types: Framework, Guide, Playbook, Template

Author: Better Regulation Victoria

Date published: 1 December 2023

The Better Practice Permissions Playbook is a 3-part resource that helps regulators implement better practice permissions – licences, permits and other approvals – and get ready for digital reform.

It outlines an approach to making regulatory practice and processes more consistent, streamlined and digital.

The playbook is ideal for regulator leaders, managers, officers and specialists who want to improve permission practices and processes.

As well as the 3-part playbook, there are 2 companion resources to help regulators implement improvements:

The Better Practice Permission Process Manual
The Better Practice Permission Journey Map Template.

Either work through the playbook to review your end-to-end permission practice and process or just focus on specific parts. Use it as part of a significant reform program or for continuous improvement.

How this tool can help

The Better Practice Permissions Playbook helps you:

understand your current processes and practices, and assess your digital readiness
design and implement permissions that are better practice and ready for digitisation
clarify and target your digital reform goals.