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Receptionist

Find out more about working as a receptionist and the possible pathways to job opportunities.

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Receptionists work across lots of industries. They are often the most front-facing role in a business. The role combines customer service and administration. Demand is going up across the state.

Find out what a receptionist does and the related Vocational Education and Training (VET) courses and pathways you can take to secure a job.

What is a receptionist?

Receptionists greet, welcome and orient visitors, patients, guests and clients on behalf of their employer.

As a receptionist, you will:

You may also complete clerical duties like scheduling and data entry.

Find out more about receptionists(opens in a new window) and these related jobs on the Victorian Skills Gateway(opens in a new window):

Explore these related TAFE and training courses on the Victorian Skills Gateway(opens in a new window):

You may be eligible for government funding to help pay for your course.

Median salary

The median weekly earnings for receptionists in Australia is $1,175.

Source: Jobs and Skills Australia(opens in a new window)

Note this salary is current as of January 2025 and is indicative only. A range of salaries apply to different roles across the industry.

Job demand in Victoria

Below are the employment projections for receptionist jobs in Victoria. Figures show the number of workers in 2024 and the new workers expected to enter the workforce by 2027 and 2034.

‘New workers expected’ accounts for workers adding new jobs to the economy and replacing retirees over the next 3 and 10 years. These projections are estimates only. There will be additional jobs available as people move between jobs and industries.

Region Workers 2024 New workers expected by 2027 New workers expected by 2034
Victoria 49,386 5,883 23,171
Melbourne – inner metropolitan 7,158 957 3,502
Melbourne – inner south-east metropolitan 4,476 482 1,893
Melbourne – southern metropolitan 6,983 750 2,997
Melbourne – northern metropolitan 5,879 773 3,150
Melbourne – eastern metropolitan 7,171 770 3,098
Melbourne – western metropolitan 5,327 808 3,172
Ballarat and surrounds (Central Highlands) 1,508 161 707
Bendigo, Echuca and surrounds (Loddon Campaspe) 1,918 200 864
Geelong, Colac and surrounds (Barwon) 2,788 325 1,446
Gippsland 2,203 259 920
Horsham and surrounds (Wimmera Southern Mallee) 432 47 153
Mildura, Swan Hill and surrounds (Mallee) 770 76 259
Shepparton, Seymour and surrounds (Goulburn) 959 80 337
Wangaratta, Wodonga and surrounds (Ovens Murray) 951 107 359
Warrnambool, Hamilton and surrounds (Great South Coast) 863 88 316

Source: Victorian Skills Authority Employment Projections Dashboard

Resources to plan your next steps

Visit our administrative and support services industry profile to find out about:

Explore growing industries in your region

Training and careers in your region

Explore training, skills and job opportunities in your area of Victoria. Find out where you could work, what kind of job you could do, and what training you’ll need.

Training and careers in growing industries

Learn about high demand industries in Victoria. Find out where you could work, what kind of jobs you could do, and what training you’ll need.

Updated 17 December 2024

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