eduPass for students
Quick links and guidance for students to manage their eduPass account.
On this page
- eduPass quick links for students
- eduPass quick links for administrators
- Request an eduPass account
- Help and support
eduPass quick links for students
Your User ID and password are required to login to eduPass.
Create a new account
Set-up your eduPass profile once you receive the registration letter.
Manage your password
Change your password in eduPass.
Reset your password
Students will need to enter their user name to login (found on your registration letter).
Update your secret questions and answers
Protect your User ID by updating your security details in eduPass.
eduPass support
Advice on registration, passwords, User IDs, and information security policies.
eduPass quick links for administrators
Manage student accounts
Access via the administration console (education login required).
eduPass password policy
Information security requirements for schools (education login required).
Request an eduPass account
You should receive a ‘welcome letter’ (email) from your school about how you can register for the eduPass service.
If you have not received a letter, please contact your school.
If you lose the letter before you register, tell your teacher or school eduPass IDAM administrator immediately, they will print another welcome letter for you.
eduPass registration support
If you are having difficulties with registration:
- speak to your school eduPass IDAM administrator
- contact DET Service Portal for help.
For further advice on registration, refer to eduPass support.
Help and support
Open all
- Support for Year Prep-2 students
eduPass registration
Change your eduPass password
- Year P-2 Change your eduPass password (PDF, 166KB)
- Year P-2 Change your eduPass password (DOCX, 289KB)
For further advice on passwords and User ID, refer to eduPass support.
- Support for Year 3-12 students
eduPass self-service
Change your eduPass password
- Year 3-12 Change your eduPass password (PDF, 382KB)
- Year 3-12 Change your eduPass password (DOCX, 382KB)
Reset forgotten eduPass password
- Year 3-12 Reset forgotten eduPass password (PDF, 335KB)
- Year 3-12 Reset forgotten eduPass password (DOCX, 544KB)
For further advice on passwords and User ID, refer to eduPass support.
- Support for administrators
User guide for administrators
An introduction to eduPass for principals and delegated administrators
- An introduction to eduPass - Presentation (PPT)
- An introduction to eduPass - Presentation (PDF)
- An introduction to eduPass - Presentation talking points (RTF)
Provide students with an eduPass identity
Reset a student’s eduPass password
Enable or disable a student’s eduPass account
Unlock a student’s eduPass account
Change a student’s eduPass user name
Delegate and revoke eduPass administration Rights
eduPass search tips
eduPass advice
For further advice on registration, passwords, User IDs, and information security policies, refer to eduPass support.
- eduPass system information for students and administrators
The eduPass system information guidance is intended to support students and people who manage student user names and passwords (such as principals and delegated administrators) to understand:
- user registration
- system roles
- accessibility issues
- how to access technical support.
For further advice, refer to eduPass support.
Updated 26 March 2026
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