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eduPass for community members

Quick links and guidance for community members to manage their eduPass account.

On this page

Community members including independent schools, catholic schools and non-government organisations who have a registered an eduPass account can access the department’s secure online resources and applications.

Your User ID and 4 digit PIN are required to login to eduPass.

Create a new account

Set-up your eduPass account profile once you receive the registration invitation.

Manage your account

Update your personal details in eduPass.

Update your secret questions and answers

Protect your User ID by updating your security details.

Reset your password

Enter your User ID, and type in the displayed security code. You will then need to answer 2 of your secret questions and provide your 4 digit PIN.

Forgotten User ID

Enter your registered email address and request your User ID be resent. You cannot change your User ID.

Manage your access

Update your access to restricted resources, applications and websites.

eduPass support

Advice on registration, passwords, User IDs, and information security policies.

Request an eduPass account

eduPass accounts can be requested on an individual basis through the eduPass Community Portal or on behalf of an organisation.

Submit a request on behalf of an organisation

Help and support

Open all

You will receive an ‘invitation’ to an application or you can register directly through the eduPass Community Portal.

Your eduPass account belongs to you personally. In fact, eduPass will prevent you from registering more than one account using the same email address.

Invitations to access applications or to join organisations will all be connected to your account when you accept the invitation. You can then use the same User ID and password to gain entry to any application you have access to.

Lost invitation

If you lose your invitation to an application, you can request another invitation via the eduPass Community Portal.

Registration support

If you are having difficulties with registration:

For further advice on registration, refer to eduPass support.

eduPass instruction guides for community members

eduPass instruction guides for Organisation Administrators

Organisations who have eduPass access may have one or more users who take responsibility for managing the access of all users within their organisation.

Organisation Administrators can:

If you don’t know who the Organisation Administrator is for your organisation, or if your Organisation Administrator has left, please contact the DET Service Desk.

Education & training

Updated 26 March 2026

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