Contact the Department of Transport and Planning
If you have a question or feedback about transport and planning in Victoria, here’s how to get in touch.
Roads
- Call 13 11 71 for registration and licensing
- Call 13 11 70 to report a road hazard
- Visit the Transport Victoria website(opens in a new window)
- Visit VicTraffic(opens in a new window)
Public transport
- Call PTV on 1800 800 007
- Visit the Transport Victoria website(opens in a new window)
- Visit V/Line’s website(opens in a new window)
Safety Transport Victoria (Commercial Passenger Vehicles Victoria)
- Call Safe Transport Victoria (Commercial Passenger Vehicles Victoria) on 1800 638 802
- Visit Safe Transport Victoria (CPVV) website(opens in a new window)
Fines
- Public transport ticketing and fares
- Clearways and tow-away zones
- Victorian Government fees, fines and charges
- Fines Online(opens in a new window)
- Visit your local council website for parking fines.
Updated 2 April 2026
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