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Clearway fines

We’re introducing changes to clearways to help traffic flow smoothly on Melbourne’s busy roads.

On this page

Stronger enforcement of clearways and tow-away zones

It is an offence to park in a clearway and tow-away zone during restricted times. Drivers parking illegally in a tow-away zone will have their vehicles towed away and will receive a parking fine in addition to the current impound fee.

The clearway sign will show the times of operation. If there are no times on the sign, the clearway applies 24 hours a day.

Please do the right thing and keep clearways clear. Find out more about clearway changes(opens in a new window).

When your vehicle has been towed

If your vehicle has been towed by Nationwide Towing & Transport Pty Ltd, a report of non-compliance will be forwarded to the Department of Transport and Planning for review.

The Department will review the Nationwide Towing & Transport report and may issue either:

Pay your fine

You can pay your fine in full in the following ways:

For any enquiries, please email clearway.infringements@transport.vic.gov.au

Request a payment extension

If you are unable to pay a fine by the due date, you may ask for an extension to the deadline.

Payment extension requests can be submitted via email and must include:

If you would like to apply for an extension, please email clearway.infringements@transport.vic.gov.au

If required, you can get advice from:

Interpreting service

If you require an interpreting service, please telephone 13 14 50 or visit the Translating and Interpreting Service website(opens in a new window) for more information.

Nominate another driver

If you were not driving the motor vehicle at the time of the offence, you can nominate the driver to the Department of Transport and Planning using this form. You can only apply to nominate another driver when the matter is at the Infringement Notice or Penalty Reminder Notice stage.

You can complete the Driver Nomination Statement form on your Infringement Notice or Penalty Reminder Notice and return the form using the following instructions:

You will be notified of the outcome of your request by mail.

Your nomination may not be accepted if you cannot properly identify the nominated driver. It is an offence under the Road Safety Act (1986) to knowingly provide false or misleading information in the Driver Nomination Statement.

Request an internal review

You may apply to the Department for an internal review for several reasons.

Learn more about what grounds you can request a review, and how to request the review of a fine.

To request a review or refund of your towing fee, please contact the Clearway Towing Administrator at clearway.towing@roads.vic.gov.au

Based on the information and the supporting evidence provided in your application, VicRoads will review the circumstances of the tow and advise you of the outcome.

Request to have the matter heard in court

If you wish to elect to have your matter dealt with via the Magistrates’ court, you must do so prior to your due date.

To elect to have your matter heard in court, complete this online form.

Contact us

Phone: 1300 135 066

Email: clearway.infringements@transport.vic.gov.au

Postal address:

Department of Transport and Planning Transport Regulatory Operations Branch Clearway Infringements Team GPO Box 2392 MELBOURNE VIC 3001

Transport

Updated 18 November 2025

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