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Remote seller’s liquor licence

Sell alcohol by phone, app or website and deliver to customers.

On this page

Key features

Trading hours

Customers can order alcohol at any time.

You can pack alcohol (fulfil orders):

You can apply to pack alcohol outside these hours, but permission is only granted in exceptional circumstances. Contact us for details.

You can deliver alcohol:

You cannot apply to change the delivery hours.

Apply at least 11 weeks before you need a licence. It may take longer if we need more information or if there are objections.

Who this licence suits

This licence suits:

Application fees

You need to pay a non-refundable application fee when you apply.

If your floor space is:

Read about liquor licence annual renewal fees.

Before you apply

Complete these steps before you start your application.

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  1. 1Check council requirements

Contact the relevant local council to check if you need any planning permits for your venue.

You do not need a planning permit for your liquor licence, but you may need planning approval for other reasons.

  1. 2Complete or book training

Before you apply, as the applicant you must complete or be enrolled in new entrant training and Responsible Service of Alcohol (RSA) training.

We strongly advise that all staff supplying alcohol have a valid RSA certificate before you start trading.

Read about RSA training and find a list of approved training providers.

  1. 3Check who can apply

Only an authorised person can apply for the licence. This depends on who is applying.

If you are applying:

  1. 4Get your information ready

Have these details and documents ready:

The form will ask you to declare that you have the right to occupy the location. You must have a property title, lease or other legal document that gives you the right.

You no longer need to upload a council planning permit with your application. Instead, upload the LCV new licence or permit planning document when the form asks for a planning permit. This is a temporary step until we update the form. You can upload a planning permit instead, if you have one.

LCV new licence or permit planning document PDF 112.91 KB (opens in a new window)

Apply now

Complete the application form on the Service Victoria website.

It takes about 40 minutes to complete.

Get help with unfamiliar words and details in the application form.

Apply now

After you apply

Service Victoria will email to acknowledge your application, including a receipt for your application fee.

Liquor Control Victoria will then review your application and email if we need more information. This may take a few weeks.

We send your application to Victoria Police and the relevant local council. This gives both a chance to object to your licence if they have concerns.

Victoria Police may contact you about your application.

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We will email you if:

If you do not, we may refuse your application – you will lose your application fee.

We’ll email you instructions on when and how to display your public notice for 28 days.

The notice lets the community know about your application and gives them a chance to have their say.

How to display your notice

When displaying the notice at your venue, you must:

Public notice PDF 303.56 KB (opens in a new window)

Submit your Statement of Display

After 28 days have passed, you must declare that you displayed the notice correctly and that the display period is now over.

To do this:

  1. Complete this form:

Statement of display PDF 114.06 KB (opens in a new window)

  1. Email the form to contact@liquor.vic.gov.au.

After your public notice goes up, the community has 30 days to object to your application.

They must explain how the licence could negatively affect the area’s amenity – for example, noise or disruption to their quiet enjoyment of living there.

Victoria Police and the local council may also object to the licence.

If we receive any valid objections, we’ll contact you to respond.

For example, if someone raises a concern about noise, you could explain how you plan to manage it.

We’ll take this into account when we assess your application.

When you get your decision

It can take about 9 to 11 weeks to get your decision.

It may take longer if someone objected to your licence or we needed to ask for more information.

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We email to advise that we are granting your licence.

The email tells you how to sign up to our Liquor Portal.

It’s important that you register. It’s where you can:

Stay compliant

Be aware of your obligations under the law and as a licensee.

There are serious penalties if you do not comply.

Find out how to stay compliant.

We will email to advise that we are refusing the licence, including reasons for our decision.

You can appeal the:

When to appeal

You must appeal within 28 days of receiving the licence decision.

How to appeal

  1. Complete the internal review application form. It has details on the reasons for appeals we can accept.

Internal review application PDF 1.53 MB (opens in a new window)

  1. Send the form to us either by:
  1. We will email you with next steps. This may take a few weeks.

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Updated 15 December 2025

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