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2022 Employer Satisfaction Survey

Improving outcomes for Victorian employers of apprentices and trainees Below are highlights from the 2022 Victorian Skills Authority Employer Satisfaction Survey.

Visit our Employer Satisfaction Survey page for the most recent results and find out more about the Victorian Skills Authority annual survey program.

Downloadable 2022 survey highlights

Download the survey highlights as a PDF.

Employer Satisfaction Survey infographic 2022 (opens in a new window)

2022 Employer Satisfaction Survey highlights PDF 1.19 MB (opens in a new window)

Accessible 2022 survey highlights

The Employer Satisfaction Survey invites Victorian employers of apprentices and trainees across all regions and industries to share their views of the training provided by specific registered training organisations (RTOs).

The survey asks employers about their satisfaction with training delivery and RTO communication, and whether training improved the skills of their apprentices and trainees.

The survey results are used to improve the quality of vocational education and training (VET) in Victoria and to help Victorian employers have the right people with the right skills.

In 2022, the survey invited approximately 30,000 Victorian employers to participate and achieved a strong response rate of 37.1%.

How employers viewed the training experience of their apprentices and trainees in 2022 is summarised below.

Employer satisfaction with training

77% were satisfied with their RTO’s training

74% would recommend their RTO

71% of employers said government support and incentives helped them retain or take on one or more apprentices or trainees.

Employer satisfaction by training type

76% employers of apprentices were satisfied

83% employers of trainees were satisfied

Employer satisfaction by industry

The proportion of employers who were satisfied with the level of training given to their apprentices and trainees, broken down by industry.

86% Retail trade

85% Accommodation and food services

82% Agriculture, forestry and fishing, and mining

81% Health care and social assistance

79% Manufacturing

75% Construction

Updated 24 March 2025

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