2018 Employer Satisfaction Survey
Improving outcomes for Victorian employers of apprentices and trainees Below are highlights from the 2018 Victorian Skills Authority Employer Satisfaction Survey.
Visit our Employer Satisfaction Survey page for the most recent results and find out more about the Victorian Skills Authority annual survey program.
Downloadable 2018 survey highlights
Download the survey highlights as a PDF.
(opens in a new window)2018 Employer Satisfaction Survey highlights PDF 140.86 KB (opens in a new window)
Accessible 2018 survey highlights
The Employer Satisfaction Survey invites Victorian employers of apprentices and trainees across all regions and industries to share their views of the training provided by specific registered training organisations (RTOs).
The survey asks employers about their satisfaction with training delivery and RTO communication, and whether training improved the skills of their apprentices and trainees.
The survey results are used to improve the quality of vocational education and training (VET) in Victoria and to help Victorian employers have the right people with the right skills.
In 2018, the survey invited around 30,000 Victorian employers to participate and achieved a strong response rate of 35.9%.
The statistics below reflect the views of employers of apprentices and trainees with selected aspects of their training experience in 2017.
Overall employer satisfaction with training
78% were satisfied with their RTO’s training
73% would recommend their RTO
Employers of apprentices
77% were satisfied with their RTO’s training
72% would recommend their RTO
Employers of trainees
82% were satisfied with their RTO’s training
77% would recommend their RTO
Employer level of satisfaction with skills improvement
79% Technical or job specific skills
76% Teamwork skills
73% Problem-solving skills
72% Decision-making skills
Employer satisfaction with teaching quality
79% said RTO staff were knowledgeable and experienced
74% said training reflected up-to-date practice in the industry or sector
Employer satisfaction with training delivery
78% were satisfied with the standard of assessment
76% were satisfied that their RTO’s training plan met workplace needs
Updated 24 March 2025
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