Support programs for managing violent extremism

Family and friends are often the first to notice changes in someone’s behaviour. It’s important to know that help is available. Family and friends are often the first to notice changes in someone’s behaviour that might suggest they are getting involved with violent extremism. It’s important to know that help is available.

Support programs in Victoria

The Victorian Government has two programs designed to help people who are at risk of radicalisation.

Voluntary Case Management (VCM) Program

In Victoria, the VCM program is voluntary and helps people aged 10 and older who are vulnerable to violent extremism. Once a person agrees to participate in the program, they are connected with a case manager. This case manager works with them and their family or support people to figure out what help or services they need.

What it offers

The VCM program might connect the person with mentors in the community or refer them to education or rehabilitation programs that help to improve their wellbeing and potential. The types of support offered can include:

• physical and mental health
• housing, jobs and education
• religious and spiritual guidance
• family counselling
• connecting with the community (like sports groups or hobbies).

This list is not complete, and the services offered to each person are specific to their needs.

Victoria Police CVE programs

Victoria Police delivers two CVE programs: the Community Integration Support Program (CISP) and the Network for Intervention and Tailored Engagement (NITE). The CISP and NITE are voluntary therapeutic intervention programs which help individuals reconnect with their community, build personal strengths, and promote disengagement from violent extremism. Information about these programs is available on the Victoria Police website.

Accessing support

Reaching out about concerning behaviour

Step Together provides information, advice and support for families and individuals seeking help for themselves or others. Step Together offers:

• a confidential helpline
• an anonymous chat function
• advice on programs to support people leaving extremist groups
• community support networks
• health and education support services
• referrals for individuals onto jurisdictional CVE programs, including the VCM Program and Victoria Police’s CVE programs.

If you are concerned that someone you know is at risk of involvement in violent extremism, reach out for support at Step Together.

Step Together

• Phone: 1800 875 204 Monday to Friday, 9am to 5pm
• Email: contact@steptogether.gov.au or use the contact form

If you hold immediate or significant concerns about an individual please contact your local police station or the National Security Hotline:

• Phone within Australia: 1800 123 400
• Phone outside Australia: (+61) 1300 123 401
• SMS: 0498 562 549(opens in a new window)
• Email: hotline@nationalsecurity.gov.au

If anyone is in danger, a crime is currently occurring, or you need immediate police attendance, please call Triple Zero (000).

Referring someone to a CVE program

Government agencies, police members, and community members can submit referrals of individuals. If you wish to make a referral you can:

• Reach out to Step Together
• Contact your local police station
• Contact the National Security Hotline.

Other support services

It can be very challenging and stressful to support someone close to you who may be showing signs of radicalising. If you feel that you need support during this time, there are services available, including free and confidential 24-hour counselling, information, and referral services:

• Lifeline - Free and confidential 24-hour counselling, information, and referral services: call or text 13 11 14 or chat online.
• Kids Helpline - call 1800 55 1800 or chat online.
• Contact local community groups to connect with people who share common interests with you and may be able to give you support.
• Ask your GP about a mental health treatment plan which allows you to access Medicare benefits for selected mental health services including psychologists and social workers.

Updated 19 March 2026

Related links

• Violent Extremism
• Identify the signs of violent extremism
• Internet use and violent extremism
• Reporting violent extremist activity
• Victorian Government efforts to prevent and counter violent extremism

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