Supplier onboarding and data management: Department of Education

Information on how we protect supplier payments against fraud and error.

Supplier onboarding and data management

We’ve introduced a new system for the set-up and management of supplier data.

Provided by eftsure, the system is robust and recognised for protecting supplier payments against fraud and error by validating ABN, GST registration status and bank account details to ensure payments are made to the intended recipient.

Commencing 1 December 2020, every supplier conducting business with us will need to provide this information through the eftsure portal.

About eftsure

eftsure is an independent, real-time, continuous controls monitoring system designed to manage supplier onboarding and data management.

Supplier data provided during onboarding is verified by eftsure to ensure that only legitimate information is entered into our finance system.

eftsure is used by organisations including Griffith University, Monash Health, Alfred Health, NSW Ports, and 7-Eleven.

eftsure guidance for existing suppliers

You can update your details at any time by contacting the area of the department that you normally do business with and asking them to send you an ’eftsure change request'.

It’s your responsibility to ensure your details are up to date. Please notify us immediately if your details change, or if you notice any discrepancies.

eftsure guidance for new suppliers

As part of the onboarding process, you will be asked by your contact at the department to supply your company name, and email address.

You will then receive an email invitation from eftsure asking you to register your details as a new supplier, including your:

ABN
company name
address
email
bank account details.

After you have registered your details, you may receive a call from an eftsure team member (usually within 24-48 hours) to verify that the details are correct.

You will receive a confirmation email from eftsure when your data has been verified.

You can update your details at any time by contacting the area of the department that you normally do business with and asking them to send you an ’eftsure change request'.

It is your responsibility to ensure your details are up to date. Please notify us immediately if your details change, or if you notice any discrepancies.

How to change your data with eftsure

It is your responsibility to ensure your details are up to date. Please notify us immediately if your details change, or if you notice any discrepancies.

To update your details, contact the area of the department that you normally do business with and ask them to send you an ’eftsure change request'.

You will then receive an email from eftsure with a link to update your data in their portal, and then a confirmation email once your data has been verified.

Depending on the data to be updated, you may receive a phone call from an eftsure team member to verify your details over the phone before you receive a confirmation email.

Contacts

Supplier management

For more information about supplier management, please email: supplier.verification@education.vic.gov.au.

eftsure technical support

For eftsure technical support, phone: 1300 985 976.

Education & training

Updated 26 March 2026

Economic Growth Statement

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Supplier onboarding and data management: Department of Education

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