Single-use plastic straw resources

Information for people who need single-use plastic straws due to disability or medical need.

From 1 February 2023, the use of single-use plastic drinking straws is restricted. Single-use plastic straws can continue to be used by people who need one due to disability or medical needs. This exemption supports independent living, social inclusion, and equal participation.

We know that single-use plastic drinking straws are essential for many people. If you need a single-use plastic straw due to disability or medical need, you can continue to purchase or request them.

Single-use plastic straws may be available at any retailer or hospitality venue; however, businesses may choose to no longer stock or sell straws.

Accessing Single-use plastic drinking straws

If you need a straw, you should be aware that:

You need to request a single-use plastic straw at a shop or cafe as it cannot be accessible to the public without the assistance of a staff member. This does not need to be a verbal request.
You do not have to show or share proof of disability or medical condition.
Someone can ask for a straw for you. This could be a medical professional, carer, friend, or family member.

People who need a single-use plastic straw due to disability or medical need should consider carrying one in case the venue does not have them in stock.

Disability service providers can continue to provide single-use plastic straws to a person in their care that needs one.

You may be able to buy single-use plastic drinking straws:

Online – you can search for plastic straws on the internet
In-store – some retail outlets may have packets of plastic straws to buy – these will not be stocked on shelves but may be available on request. Australia Post outlets across Victoria have also been encouraged to continue stocking plastic straws to be available on request.

For more information on the ban, see Single-use plastics ban.

Resources

Factsheet – downloadable information for people who need single-use plastic straws due to disability or medical need.

Single-use plastic straws ban factsheet PDF 1.67 MB (opens in a new window)

Easy English Factsheet

Single-use plastic straws ban Easy English factsheet PDF 2.09 MB (opens in a new window)

Environment, water & energy

Updated 2 May 2023

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Single-use plastic straw resources

Accessing Single-use plastic drinking straws

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