Privacy on vic.gov.au
Information about website privacy - what information we collect and why.
On this page
- What information do we collect?
- Requests to provide information
- Automatic collection through the website
- Automatic collection by third-party software vendors
- Use and disclosure
- Social media
- Facebook pixel
- Links to non-vic.gov.au websites
- Security of your personal information
- Access and correction
- Additional privacy notices for specific vic.gov.au websites
- Other information requests
This privacy statement applies to information collected through this website.
We handle your personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act), Public Records Act 1973 (Vic), Health Records Act 2001 (Vic) and other applicable legislation.
We may update this privacy statement from time to time.
What information do we collect?
There are 3 main ways that we may collect personal information from you.
- Requests to provide information - In most circumstances, you will know if we are collecting personal information from you because you will be requested to provide it. For instance, if you submit a form to contact us through the website, we will ask you to provide your name and email address
- Automatic collection through the website - Some personal information is automatically collected as a result of your visit to our website. This information is collected using software techniques such as web server log file analysis, cookies and web beacons
- Automatic collection by third-party software vendors.
We use some third-party software that collects information about your interaction with our website. When you visit our website, your web browser automatically sends certain information to these software providers.
Requests to provide information
We may collect personal information that you choose to give us, or which may be required to access a particular service. This includes information collected via online forms, events and training registration or when subscribing to receive newsletters.
The information you provide by completing an online form on a Victorian Government website is:
- collected by the Drupal content management system (CMS)
- stored on the Microsoft Azure infrastructure in Sydney, Australia.
The content owners have processes in place to delete this data from the CMS on a regular basis.
Automatic collection through the website
Use of cookies
We use first-party cookies and JavaScript code to collect information about visitors to this website. We use these to track how our visitors interact with this website, including where they came from, what they did on the site and whether they completed any transactions on the site.
If you don’t want to have cookies placed on your computer, you can disable them in your web browser settings. You will need to customise each web browser you use to turn off cookie tracking.
If you opt out of using cookies, you will still have access to all the information and resources provided by this website, though some features may not work as expected.
Automatic collection by third-party software vendors
This website uses several online tools to measure website use, which are provided by third-party software vendors. We use these tools to help us make our site better.
We use software by third parties, including:
- Formsite
- Google Analytics
- Google Tag Manager
- Ingenious
- Hotjar
- Jotform
- Meta (Facebook, Instagram, Messenger and other Meta Products)
- Mailchimp
- Microsoft Clarity - vic.gov.au, bdm.vic.gov.au, buyingfor.vic.gov.au, data.vic.gov.au, plsa.vic.gov.au, schoolbuildings.vic.gov.au. and vgso.vic.gov.au only
- OpenForms (Granicus)
- Vimeo
- Vision6
- YouTube
For further information on how these third-party software vendors handle your personal information, please review their privacy policies.
Personal information may be provided to third parties when you access this website. Information that may be shared with third parties includes:
- your network location and IP address
- the date and time of your visit to our website
- the web browser (e.g. Google Chrome, Safari) and operating system (e.g. Windows 11, Mac OS X etc.) you are using
- Flash version, JavaScript support, screen resolution and screen colour processing ability
- referring site details (such as the URL that you came from to arrive at our website)
- pages visited and the time spent on each page
- documents downloaded
- search terms used
- web forms accessed
- device information, hardware model, operating system information, app version, app usage, debugging information, browser information
- geolocation information (if enabled by user)
- you may be assigned a unique user identifier.
The information we disclose to some of our third-party vendors may travel outside Victoria. We take steps to ensure that when your personal information travels, privacy protections travel with it.
Third-party software vendors may alter how they collect and handle personal information at any time.
Use and disclosure
Use of web analytics data
We use web analytics data for statistical purposes, such as to analyse, measure, and report on data about our website traffic and visits. This information helps us understand general user trends at an aggregate level and improve our website, content and user experience.
We may also use this information for security audits to protect against threats from hackers or other security purposes.
We do not use this information to identify you or match it with any other personal information that we may collect from you, unless required to do so as part of an internal investigation or for a law enforcement-related purpose, in accordance with the PDP Act.
Your site visit data is collected under the authority of Information Privacy Principle 1.1 of the PDP Act for the purposes stated above.
Disclosure of web analytics data
Apart from the third-party tools described in this privacy statement, we do not disclose your site visit data to any other third parties without your consent, unless we are required or authorised to do so by law. In the event of an investigation into suspected unlawful or improper activity, a law enforcement or government agency may use its legal authority to inspect our web server’s records (e.g. in relation to hacking or abusive messages).
Can I opt out of the collection of web analytics data?
You cannot opt out of the automatic collection of information that is used for analytics purposes. However, you may choose to disable cookies or delete individual cookies. If you choose to disable cookies, the website may not function fully and your ability to browse, read and download information on our website may be impaired. You may still access our services by contacting our offices via other methods such as telephone, email or mail.
You can enable a “Do not track” setting on your browser to help protect your privacy. When it is tuned on, your browser will send a ‘Do not track’ request to the sites you visit and to the third parties whose content is hosted on those sites. However, many websites will still collect and use your browsing data regardless of the ‘Do not track’ request. This depends on individual sites’ privacy practices. Sending a ‘Do not track’ request does not guarantee privacy protection.
Instructions on how to enable ‘Do not track’ are available in browser settings:
- Google Chrome
- Internet Explorer 11(opens in a new window)
- Mozilla Firefox(opens in a new window)
- Safari(opens in a new window)
- Microsoft Edge
You can also opt out of tracking and website analytics using a Google browser plugin.
Social media
Some Victorian Government departments and agencies use X (formerly Twitter) to share information and to communicate with the public about our work. We may collect personal information that you provide us via the @VicGovAu X social media account for the purposes of engaging and consulting with the public. Any personal information we collect via X will be handled appropriately and in accordance with this privacy statement.
We use Sprout Social to manage the @VicGovAu X account. Information collected by X is also shared with Sprout Social.
X may also collect your personal information for its own purposes. When you agree to X’s terms of service and privacy policy, you agree to your information being transferred outside Victoria. To protect your privacy and the privacy of others, do not post any personal information (including phone numbers and email addresses) in any comment, tweet or reply. Do not share personal information about other people via social media.
Be aware that information you share via social media sites may be accessible to anyone else engaging with the Victorian Government via the same social media platform, including non-government third parties. Each social media platform has inbuilt privacy settings. We recommend that you regularly check and configure your privacy settings for your profile and accounts to make sure you know what information you are making available and to which audience.
We have social media sharing links on this website. These are located on the right-hand side of webpages under the heading ‘Share this’. By clicking these links, you are given the option to share the web page as a post on your X, Facebook or LinkedIn account. These social media networks have channel-specific privacy policies and may collect your personal information if you choose to share a post, so we recommend you review their privacy policies.
Facebook pixel
This website may from time to time use a Facebook Pixel. We use this tool only on specific marketing landing pages. This tool allows us to assess the effectiveness of campaigns advertised on Facebook.
The collected data is anonymous and the department cannot see the personal data of any individual user.
However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy). Facebook has ultimate control of the information gathered through Facebook Advertising. You can opt-out of Facebook’s use of cookies and Facebook Pixel through settings on your Facebook Account.
Links to non-vic.gov.au websites
This privacy statement does not apply to any external websites that are linked from the vic.gov.au website.
We are not responsible for the privacy practices or content of external websites. When you visit other websites, we recommend you read their privacy statements or policies before providing personal information.
Security of your personal information
Under the PDP Act, we have a responsibility to protect your personal information. We take reasonable steps to make sure that your personal information is protected from misuse, loss, unauthorised access, modification or disclosure. Access to systems, applications and the information that we collect is limited to authorised staff members only.
Personal information that we collect and use for identifying user trends (for example, IP address) is aggregated and anonymised when generating reports.
Access and correction
You may request access to, or correction of, documents that contain your personal information which are in our possession. For information on how to make a request for access or correction, please contact the website owner via their contact details.
In some cases, requests for access or correction will be handled in accordance with the Freedom of Information Act 1982 (Vic).
Additional privacy notices for specific vic.gov.au websites
Open all
- Department of Education
The Department of Education is committed to protecting your privacy. The policies below describe what personal and health information we collect and why.
- Department of Education privacy policy – This policy sets out how the department collects and manages personal and health information.
- Privacy policy (National Law) – This policy outlines the requirements for personal information handling practices for the areas of the department that are subject to the Commonwealth Privacy Act.
- Schools’ privacy policy – This policy explains how Victorian government schools collect and manage personal and health information.
- Schools’ privacy collection notice – This collection notice describes the standard reasons that schools need to collect and use information in order to perform their core functions.
- Schools’ privacy policy: information for parents – This page explains to parents how and why school staff share information about students with other staff when it is necessary for them to be able to perform their role.
- Department of Energy, Environment and Climate Action
Department of Energy, Environment and Climate Action privacy statement - what information we collect and why.
- Department of Families, Fairness and Housing
Department of Families, Fairness and Housing privacy statement
- Department of Government Services
This Department of Government Services collects, uses, discloses or transfers personal and health information as set out in the Department of Government Services Privacy Policy.
The Registry of Births, Deaths and Marriages Victoria privacy policy explains how the agency uses and manages personal and health information. BDM may need this information to register your life events and assess applications for products and services.
- Department of Health
Department of Health privacy statement
For information on how the department collects, uses and stores personal or health information, you should refer to the our privacy policy.
- Department of Jobs, Skills, Industry and Regions
Department of Jobs, Skills, Industry and Regions Privacy statement for information on how your personal information may be collected, used and disclosed.
- Department of Justice and Community Safety
Department of Justice and Community Safety privacy statement
- Department of Premier and Cabinet
Contact privacy@dpc.vic.gov.au
Department of Premier and Cabinet FOI contact
- Department of Transport and Planning
- Department of Transport and Planning privacy policy Our policy for protecting the personal and health information that the department collects, uses and discloses.
- Department of Transport and planning website privacy statement Our policy for the collection, storage, use, access and disposal of data via the department’s websites.
- myki privacy policy The policy for managing the myki information we collect.
- Our Department of Transport and Planning freedom of inforrmation Part II Statements Information published under Part II of the FOI Act about our functions, structure, legislation, documents we hold, and on how to make an FOI request to us.
- Department of Treasury and Finance
Email: information@dtf.vic.gov.au.
- Dispute Settlement Centre of Victoria
This collection notice explains how the Dispute Settlement Centre of Victoria (DSCV) handles personal information which you may provide when you submit a “Contact us” enquiry.
DSCV collects this data using:
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Microsoft Forms, a third-party online form platform provided by Microsoft Corporation. View Microsoft’s privacy policy The personal information that you submit to us is collected in order to respond to your enquiry and facilitate:
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contacting you about your enquiry
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assessing whether your matter relates to a dispute
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providing information about DSCV services
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determining appropriate next steps, including referral or intake
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arranging interpreter services where requested The personal information collected may include your name, phone number, email address, postcode, details of your enquiry, and whether you require an interpreter.
Servers for Microsoft Forms may be located in Australia and overseas. Microsoft requires its subcontractors to handle personal information in a manner consistent with applicable privacy laws, however it cannot guarantee the security of your personal information.
Microsoft complies with applicable privacy and data protection laws. If you are unsatisfied with a response to a privacy matter, you may contact the Office of the Victorian Information Commissioner (OVIC) for further assistance.
DSCV will otherwise handle your information in accordance with the Information Privacy Principles contained in the Privacy and Data Protection Act 2014 (Vic).
You have the option of not providing certain information requested by DSCV. However, this may prevent us from responding to your enquiry or providing appropriate assistance.
If you wish to access or correct your personal information, or have any privacy enquiries, you may contact DSCV through the details provided on this website.
- Graduate program collection notice
Victorian Public Sector Commission (VPSC) collects and stores information regarding the recruitment and selection of people to the Victorian Government graduate program to participating Victorian Government departments and agencies (‘Departments’) across the Victorian public sector.
This collection notice explains VPSC’s policy for handling personal information, sensitive information and certain health information which you may provide to VPSC when interacting with us
VPSC collects this data using Push Apply and third party software products (‘the portal’). Encrypted data is stored and managed on Amazon Web Service (AWS) systems. The portal is administered by approved staff at vendor (‘the recruiter’) who have been appointed by the VPSC to facilitate recruitment to the Victorian Government graduate program.
At time of making an employment offer, the recruiter will share successful applicant data will be shared with Departments.
The recruiter will delete all collected and stored date upon completion of their contract with the VPSC, or when archived data is replaced by new data, or at any other time as directed by the VPSC.
The VPSC is committed to protecting your privacy. Please review the statements below, which detail how the VPSC collects, holds, manages, uses, discloses or otherwise handles personal information (including sensitive information) and health information.
The supply of certain personal information and health information to VPSC is optional, and, where possible, the VPSC will give you the option of not providing such information. However, please note that our ability to process your application may be impacted if requested information is not provided.
Recruitment and selection of candidates
- Victorian graduate recruitment and selection activities are undertaken by the recruiter, the VPSC and various Departments
- this statement covers information collected by the recruiter which is stored on the portal and administered by both the recruiter and VPSC. It also covers information that is collected by the VPSC or Departments in the context of the recruitment and selection process
What will your information be used for?
Your personal and health information will be collected to:
- enable recruitment, selection and appointment processes
- enable the recruiter to contact candidates
- enable the Departments or VPSC to contact candidates
- enable graduate recruitment and workforce planning
- report and provide analysis on various metrics, such as gender and other diversity measures
What information will be collected?
VPSC will collect the following personal and health information from you for the purposes of assessing your application to the Victorian Government graduate program:
- contact details
- demographic and diversity data (including information relating to gender, ethnicity and disability)
- health information1 in so far as it is relevant to your performance of the role, including any disability for the purposes of making reasonable adjustments
- employment history, including your resume
- education history, including your academic transcript
- images, video or audio recordings associated with the application form and assessment activities
Who will collect your information?
Information will be collected by the VPSC and the recruiter on behalf of Departments. Departments may collect additional information upon appointment of a candidate.
Who will access your information?
Your personal and health information will be used by and disclosed to:
- nominated staff in the VPSC who work on the Victorian Government graduate program
- nominated staff in the Departments undertaking the recruitment and selection process (such as divisional Directors and/or Managers of teams where the graduate may be placed)
- Human resources, account management and IT staff in the recruiter All persons with access to personal information (including any sensitive information) or any health information collected by and for the VPSC are subject to confidentiality obligations and to additional security protocols as required.
Your personal information (including sensitive information) and any health information will be used and disclosed strictly for the purposes identified in this Collection Notice and will be de-identified where possible.
Information will only be made available to individuals on a need to know basis in order to perform a function or activity necessary to achieve a purpose outlined in this Collection Notice.
Your personal information (including any sensitive information) or any health information may only be used or disclosed in a manner other than as described in this Privacy Statement if you subsequently consent to the further specific use or disclosure or where disclosure is required or permitted by law.
Informed consent
By creating an account and submitting a completed application to the Victorian Government Graduate Program, you are consenting to your personal (including sensitive) and health information being collected, managed, used, disclosed and processed as described in this Collection Notice.
Information security
VPSC will ensure that the collection, management, use and disclosure of your personal (including sensitive) and health information complies with Victorian privacy law, the Information Privacy Principles, the Health Privacy Principles and the VPSC’s Privacy Policy.
Information will be stored securely with access restricted to those set out in the “Who will access the data?” section of this Statement above. VPSC will take reasonable steps to protect the personal information (including any sensitive information) and any health information it holds from misuse, loss, unauthorised access, modification and disclosure. VPSC will also take reasonable steps to destroy or permanently de-identify personal information when it is no longer needed.
VPSC may also use third party service providers to provide services to it, such as data hosting providers. Some of those providers may be located outside Victoria. Accordingly, some of the data collected for the VPSC may be stored on secure servers located outside Victoria, which are subject to stringent privacy laws and regulations comparable to those in Victoria.
Disability pathway
The Disability pathway provides support for graduates with a disability. The pathway can include support with the application process and placements. It can also include support during the graduate year.
The VPSC will collect, manage and use information provided on the Disability pathway program for the purpose of administering the program and otherwise in accordance with the Privacy and Data Protection Act 2014 and the Health Records Act 2001. We will not share information provided on the Disability pathway program with hiring Departments or line managers without your consent. You can share information as part of the application process but then choose not to share it with employers or peers.
Who to contact for access to or correction of your personal and health information
You have a right to access personal, sensitive and health information the VPSC holds about you. You may also apply to the VPSC to correct information held about you which you believe is inaccurate.
Please direct queries or requests to access and/or update your personal and health information to vpsgrads@vpsc.vic.gov.au or on 03 9651 1321
If you have any complaints about VPSC’s handling of your personal information or health information, please provide your complaint in writing to the VPSC using the email address above. Any complaint will be handled in accordance with the VPSC’s Privacy Policy.
Effective date of Privacy Statement
22 February 2019
- The term ‘health information’ is a legally defined term in the Health Records Act 2001 (Vic) and in the context of the VPSC refers to the collection of information that relates to disability. The VPSC gives participants the option of not providing such information. All health information provided to the VPSC will be handled in accordance with this Collection Notice and the Health Records Act 2001 (Vic).
- Victorian Homebuyer Fund
The following information is specifically about privacy for the Victorian Homebuyer Fund.
1.1 About this statement
- In this statement, “we”, “our” or “us” means the State of Victoria through the Department of Treasury and Finance as the Scheme Provider and includes the Scheme Administrative Agent appointed by the Scheme Provider to administer the Victorian Homebuyer Fund (“Homebuyer Scheme”).
- This statement describes our policy for how we will handle your personal information and health information in connection with the Homebuyer Scheme. During the Homebuyer Scheme, we may update this statement to reflect any changes to the scheme or to our information handling practices. The most up-to-date version of this statement is available here or you can ask us to send you a copy.
- We are committed to respecting the rights of individuals to the privacy of their personal information. We have policies and procedures in place for the appropriate management and protection of personal information, including any health information collected about them, in accordance with all applicable laws, including the Victorian First Home Owner Grant and Home Buyer Schemes Act 2000, Privacy and Data Protection Act 2014 and the Health Records Act 2001.
1.2 What information do we collect?
- During the application process for and your participation in the Homebuyer Scheme, we may collect your personal information, including your sensitive information and health information (these terms are defined below). This includes the details of:
- your income
- your identity (such as your name, address, date of birth, gender and relationship status)
- evidence of your identity (such as your driver’s licence, passport and proof of age card)
- your tax records
- your residency status
- your employment
- your home loan (including any refinancing)
- your principal repayments of your home loan
- our interest in the property you have acquired through the Homebuyer Scheme
- action you take in connection with your property, including its maintenance, insurance and occupation
- your dealings with us
- credit reports
- What is personal information? Personal information is any information or an opinion that is recorded in any form and whether true or not, about you, where your identity is apparent to, or can reasonably be ascertained, from the information or opinion.
- What is sensitive information? Sensitive information is a special category of your personal information. It means information or an opinion about your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices or criminal record that is also your personal information.
- What is health information? Health information includes the following information or an opinion about you that is also personal information:
- your physical, mental or psychological health (at any time)
- a disability you have (at any time)
- your expressed wishes about the future provision of health services to you
- a health service provided, or to be provided, to you
1.3 How do we collect your information?
- We collect personal information about you when you deal with us in some way. This includes when you:
- submit an application to participate in the Homebuyer Scheme
- send us your annual review information
- visit this website (see part 6 below for more information regarding this website)
- contact us (for example, to get our approval to do something or to make a complaint)
- We may collect personal information about you from other entities or people that are involved in the Homebuyer Scheme.
- This includes:
- your co-participant(s) in the Homebuyer Scheme, if any (for example, if you applied jointly with your partner, we may collect information about you from your partner)
- the Department of Treasury and Finance (as the Scheme Provider)
- the Scheme Administrative Agent (currently the Commissioner of State Revenue supported by the State Revue Office)
- the financial institutions on the Homebuyer panel (currently, Bendigo Bank Adelaide and Bank Australia)
- your insurance provider
- your conveyancer or solicitor
- Valuer-General Victoria
- Land Use Victoria (Land Titles Office)
- Residential Tenancies Bonds Authority
- Community Group Provider if you identify as Aboriginal or Torres Strait Islander
- other government agencies, law enforcement agencies or regulators
- If you do not provide your personal information when requested for the purposes described in Part 1.4 below, we will not be able to assess whether you are eligible to participate in the Homebuyer Scheme or, if you are already participating in the Homebuyer Scheme, whether you are meeting the continuing eligibility criteria or may be in breach of your obligations under our agreements with you. The latter may require you to exit the Scheme early and repay the Victorian Government’s proportional interest amount.
1.4 How do we use your information?
- We use or share your personal information only for the purpose for which it was collected, as explained below, or for a related purpose that you would reasonably expect us to use or share that information.
- We collect, use and share your personal information to administer the Homebuyer Scheme, which includes to:
- confirm your identity
- assess your initial eligibility, and continuing eligibility, to participate in the Homebuyer Scheme
- assign you a scheme identifier
- manage our relationship with you, and your chosen panel financier
- check whether you are complying with your obligations under your agreements with us and enforce them
- allow us to perform our obligations and exercise our rights under your agreements with us
- assist us to make decisions under your agreements with us (such as whether to approve your requests or take certain steps)
- investigate fraud or other illegal activities
- comply with laws and assist government or law enforcement agencies
- evaluate the Homebuyer Scheme
- contact you
- respond to any complaints you make or questions you have
- Occasionally, we may be required or authorised by law (including privacy legislation and/or other laws) to use your personal information for another purpose.
1.5 Who do we share your information with?
- We may share your personal information with other entities or people that are involved in the Homebuyer Scheme for the purposes described in Part 4 above. These people include:
- your co-participants in the Homebuyer Scheme
- Department of Treasury and Finance (as the Scheme Provider)
- the Scheme Administrative Agent (currently the Commissioner of State Revenue supported by the State Revue Office)
- the financial institutions on the Homebuyer panel (currently, Bendigo Bank Adelaide and Bank Australia)
- your conveyancer or solicitor
- your insurance provider
- Valuer-General Victoria
- Land Use Victoria (Land Titles Office)
- Residential Tenancies Bonds Authority
- Community Group Provider if you identify as Aboriginal or Torres Strait Islander
- other government agencies, law enforcement agencies or regulators
- our professional advisers
- (xiii) a potential assignee, novatee or transferee of our or the financial institution’s obligations under your agreements with us and their advisers and contractors
- Occasionally, we may be authorised or required by law (including privacy legislation and/or other laws) to share your personal information with other entities or people.
- We ensure that any transfer of personal information outside Victoria is in accordance with applicable privacy and health records legislation.
- VPS Enablers Network collection notice
Collection notices - Eventbrite and MailChimp
The personal information provided by you in subscribing to an electronic newsletter or registering to attend an Enablers event will be handled in accordance with the provisions of the Victorian Privacy and Data Protection Act 2014.
As required by the Act the following information is provided to you pursuant to Information Privacy Principle 1.3:
- the Victorian Public Sector Enablers Network is the responsible entity; you are able to gain access to, and, if necessary, request correction of, the information you have provided by contacting Enablers at vps.enablersnetwork@dpc.vic.gov.au
- the personal information is being collected on behalf of the Enablers Network to assist it with managing newsletter subscriptions and the registry function associated with attendance at Enablers Network events
- you will see when you are directed to the respective websites it will be mandatory to provide some personal information (i.e. it is not possible to subscribe to a newsletter or register interest in attending an event anonymously)
- the information you provide will only be used by Enablers Network office bearers and employees to facilitate newsletter subscriptions and event attendances
- the main consequences if all, or part, of the requested information is not provided is that the Enablers Network would not be in a position to consider the subscription or event attendance request
- VPS Pride Network collection notice
This collection notice explains how the VPS Pride Network (the Network) handles personal information which you may provide when you subscribe to our e-newsletter, sign up for an event or submit a nomination to the VPS Pride Awards (the Awards).
The Network collects this data using:
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Mailchimp, a third party Marketing platform. View Mailchimp’s privacy policy.
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Google Forms, a third party online form platform. View Google’s privacy policy.
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Humanitix, a third party event registration platform. View Humanitix’s privacy policy.
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Engage Victoria, the Victorian Government’s Online Consultation platform provided by the State of Victoria through the Department of Government Services and supported by Harvest Digital Planning. View Engage Victoria’s Privacy Policy. The personal information that you submit to us is collected in order to provide information services to you which in turn facilitates:
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communicating updates about the Network and/or an event
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judging the VPS Pride Awards
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the co-ordination of meetings, and advocacy and fundraising activities. Servers for the third party applications are located in Australia and overseas. Mailchimp, Humanitix and Google require their subcontractors to deal with such personal information in a manner that is consistent with the Australian Privacy Principles but they cannot guarantee the security of your personal information.
Mailchimp, Humanitix and Google comply with the Australian Privacy Act. If you are unsatisfied with a response to a privacy matter then you may consult either an independent advisor or contact the Office of the Australian Information Commissioner for additional help.
Engage Victoria will handle your information in accordance with the Information Privacy Principles contained in the Privacy Data and Protection Act 2014 (Vic). If you are unsatisfied with a response to a privacy matter then you may consult either an independent advisor or contact the Office of the Victorian Information Commissioner for additional help.
You have the option of not providing certain information requested by the Network. However, you should note that this may prevent the Network from providing membership information services to you and managing its various activities and Programs.
If you need to change or update your details, you can do so by clicking the update subscription preferences link at the bottom of the e-newsletter or by contacting the VPS Pride Network.
- VPS Women of Colour network collection notice
Collection notice for WoCN e-newsletter
This collection notice explains how the VPS Women of Colour Network (WoCN) handles personal information which you may provide when subscribing to the WoCN e-newsletter.
WoCN collects this data using Mailchimp, a third party Marketing platform. View Mailchimp’s privacy policy.
Your name and email address will be collected for the purpose of communicating updates about the WoCN.
There serves are located in the United States. All of their subcontractors, however, are required to comply with the Australian Privacy Act in relation to the transfer or storage of Personal Information overseas.
Mailchimp complies with the Australian Privacy Act. If you are unsatisfied with our response to a privacy matter then you may consult either an independent advisor or contact the Office of the Australian Information Commissioner for additional help.
If you need to change or update your details, you can do so by emailing vpswoc@gmail.com
- Workforce Inspectorate Victoria
Workforce Inspectorate Victoria (the Workforce Inspectorate) is an independent statutory body established by the Workforce Inspectorate Act 2020 (WI Act).
In addition to the WI Act, we have responsibility for administrating the following Acts (the Acts):
- Child Employment Act 2003
- Child Wellbeing and Safety Act 2005 (CWS Act)
- Long Service Leave Act 2018
- Owner Driver and Forestry Contractors Act 2005. The Workforce Inspectorate is a ‘law enforcement agency’ for the purposes of the Privacy and Data Protection Act (PDP Act) as that Act applies to our functions under the CE Act, CWS Act, LSL Act & ODFC Act.
What does this privacy notice do?
When you access the Workforce Inspectorate’s website, we may collect a range of personal and/or sensitive information. Personal information is recorded information about an individual whose identity is apparent and can be reasonably be ascertained from that information. Sensitive information is information about an individual’s race or ethnicity, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, or criminal record.
This privacy notice tells you what information we collect and why, how we use and disclose the personal information we hold and how we protect and maintain the quality and security of that information. This notice also explains how you can correct and access the personal and/or sensitive information we hold about you and how to make a complaint about a privacy matter.
What information do we collect and why?
We collect information to enable us to perform our functions and to fulfil our responsibilities under the Acts, as well as any other applicable laws.
You can also read the following pages which provide further information about our functions:
- child employment laws
- long service leave laws
- owner driver and forestry contractors laws
- construction complaints referral service Personal information may be provided to us by complainants, reporters using the construction complaints referral service, government agencies, members of the public, employees and other third parties.
The types of personal information we may collect include a person’s name, address, contact details, details of a person’s employment and information about a person’s personal circumstances. Providing sensitive information to us is always optional.
Sometimes, we will receive information inadvertently, for example if it is included in a complaint from a member of the public, when a person uses the construction complaints referral service or in employment documents that have been provided as information relating to an alleged offence. We will not use or disclose sensitive or health information, except as permitted or required by law.
Personal information is collected by us in a variety of ways, including but not limited to:
- from a member of the public via our website or an email or phone call to us
- in documents or written or oral statements obtained by us for the purposes of investigating or prosecuting possible offences under the laws that it is responsible for, where oral statements may be recorded
- managing the employment of staff or recruitment purposes
- information shared between law enforcement agencies as authorised by law. Where possible, we will collect personal information directly from the individual that it relates to. However, we are likely to collect information about an individual from other individuals and may collect information about an individual from other agencies, publicly available sources or third parties (including through its social media platforms) where it is necessary to perform our functions.
Individuals have the option of remaining anonymous when interacting with us where their identity is not necessary for us to perform the relevant functions or activities, including making anonymous reports to the construction complaints referral service.
When collecting personal information from an individual, we will take reasonable steps to advise that individual of:
- what information is being sought and why
- whether and to whom we usually disclose that kind of information
- whether any law requires the collection of the information
- how the individual can contact us or the Office of the Victorian Information Commissioner (OVIC) (the regulator with oversight of information access, privacy and data protection) with any questions or concerns about how the information is being handled
- the main consequences, if any, of not providing the information.
Use and disclosures of personal information
We will only use or disclose personal information where it is necessary to carry out our functions.
We will only use or disclose personal information about an individual for the purpose that it was collected, except in the circumstances permitted in by the Privacy Legislation. The main situations in which this may occur are where:
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the purpose is related to the initial purpose of collection and the individual would reasonably expect us to use or disclose the information for that purpose
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the individual has consented to the use or disclosure for that purpose
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we have reason to suspect that unlawful activity has been or is being engaged in and the use or disclosure is necessary for its investigation of the matter or to report the matter to the relevant authority
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the use or disclosure is required or authorised by or under law. The main third parties that we may disclose information that is likely to contain personal information are:
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Victoria Police, or other law enforcement agencies, to assist in its investigations or for other law enforcement purposes
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Commonwealth, State or Territory government agencies and bodies, as it relates to public construction complaints and information that these agencies and bodies may wish to investigate or retain as intelligence
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the Magistrates’ Court of Victoria, for the purposes of applying for a search warrant under the Child Safety and Wellbeing Act 2005 or in relation to prosecutions of criminal offences alleged under the Acts.
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reporting to the Minister for Industrial Relations about information received about public construction, which will be de-identified information and aggregated data. Where necessary and appropriate, we will take steps to ensure that any recipient of personal information provided by us is aware of and complies with the Privacy Legislation and any other applicable privacy and confidentiality obligations.
Social media
The Workforce Inspectorate uses third party social media platforms to promote content and engage with the public. Our social media channels include:
- LinkedIn We use the Loomly social media management platform to manage our social media accounts. Information collected by our social media accounts may also be shared with Loomly.
We have social media sharing links on our website. These are located on the right-hand side of our webpages under the heading ‘Share this page’. By clicking these links, you are given the option to share the webpage as a post on your social media account (Facebook or LinkedIn). These social media networks may collect your personal information for their own purposes.
If you choose to engage with the Workforce Inspectorate via social media, you should be aware of the following:
- If you engage with the Workforce Inspectorate on a social media channel, we may contact you via a direct message to ask for contact information so that an officer can contact you to provide assistance. If you provide contact details, this information will be collected in the Workforce Inspectorate’s customer management system to enable an officer to contact you.
- We use a social media archiving tool called Brolly to capture the Wage Inspectorate’s interactions on social media and archive them in accordance with the Government’s record keeping obligations under the Public Records Act 1973. Brolly captures and stores social media records for us, including each status update, tweet, post, private message, and comment on the Workforce Inspectorate’s social media pages. This information is stored on Australian servers in compliance with Australian privacy laws. You can access Brolly’s Privacy Policy.
- We may delete a public comment or post on a Workforce Inspectorate platform in accordance with our Social Media Moderation Guidelines. The Workforce Inspectorate will take a screenshot of the interaction to keep a record of the decision to delete it. Any personal information contained in the screenshot will not be used or disclosed by the Workforce Inspectorate, except to the extent that it is necessary to review the decision or for the purposes of an investigation conducted by the Workforce Inspectorate.
- Any information you post on social media is potentially accessible to anyone else engaging on that platform – we strongly recommend you regularly check and configure your privacy settings to make sure you know what information you are making available.
Information security
Under the Privacy Legislation, we have a responsibility to protect the personal and health information we have retained, as well as general obligations to protect the data we hold. We take reasonable steps to protect any personal information that we hold from misuse and loss, and from unauthorised access, modification or disclosure.
We have secure office premises and a security pass entry system for employees and contractors to enter the premises. We take reasonable steps to protect our files from outside or unauthorised access.
Access to systems, applications, and the information that we collect is limited to authorised staff members only. Our information technology arrangements incorporate a range of data security measures.
Our staff receive training on their responsibilities and obligations under Privacy Legislation and the Privacy Statement. If we become aware that an individual’s personal information has not been handled in accordance with the Privacy Legislation, we will take reasonable steps to inform the relevant individual(s) and take appropriate action to ensure that it does not happen again.
Information quality
We rely on people providing accurate information and notifying us when they become aware that information is incorrect or out of date. However, we will take reasonable steps to ensure that the information that we collect, use or disclose is accurate, complete and up to date.
If an individual is aware that we hold personal information about them that is not accurate, complete and up to date, they can notify us to correct that information. If an individual can provide proof of the correct information, we will take steps to correct the personal information.
We will archive or destroy all personal information retained by it in accordance with the Public Records Act 1973 and the applicable Retention and Disposal Authority, or any other applicable law.
Access to information
If you want to access information that we hold about you, you can contact us and submit a written request. We may contact you to establish your identity before releasing the information.
You may also make a request under the Freedom of Information Act 1982. Depending on the nature of the request, fees may apply.
Visit our website for more information on how to Make a Freedom of Information Request.
How to make a privacy complaint
If you are not happy with how we have handled your personal information, please let us know. We aim to resolve all complaints quickly and fairly.
You can make a privacy complaint about how we have handled your personal information by contacting our Privacy Officer.
- Post: Workforce Inspectorate Victoria, GPO Box 4912, Melbourne, VIC, 3001
- Email: privacy@wiv.vic.gov.au
Other information requests
For other information requests, see the Victorian Government’s Office of the Victorian Information Commissioner website.
Updated 1 April 2026
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