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In-person applications for Working with Children Checks

If you are unable to verify your identity at Service Victoria, you may verify your identity and apply via Australia Post.

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This information is for those who reside in Victoria and are unable to verify their identity online at Service Victoria.

You can verify your identity online with Australia Post and then go to Australia Post to lodge the application in person. If you can’t verify your identity online with Australia Post, you still complete the online application, but verify your identity in person when you go to Australia Post to lodge the application.

Step 1: Complete an online application

As part of your application, you need to verify your identity with us. You can do this in 2 ways:

  1. online
  2. in-person at a participating Australia Post outlet.

Online application with Aus Post

Verify your identity online

Australia Post (acting as our agent) will perform your identity verification using Digital iD™. Online verification with Digital iD™ is fast, safe and secure.

You can verify your identity online if you have one document from each of these lists:

Photo ID:

Other government-issued ID:

Your identity documents must be current and show the same name and date of birth.

If you successfully verify your identity online, you’ll just need to present one acceptable photo ID document at Australia Post when you lodge your application.

If you do not have the two required documents to verify your identity online, you may verify your identity in-person at Australia Post.

Verify your identity in-person

To verify in-person, you must take three (3) original proof of identity documents with you to a participating Australia Post outlet. The three documents must be current and when combined, show your full name, date of birth and photo.

You can’t use two of the same type of identity documents to make up the three documents. For example, you can’t use two different credit cards.

With the exception of those specifically listed, all proof of identity documentation must be Australian issued.

All documents must be current (not expired).

Electronic/Digital documents cannot be used, physical documents must be presented.

You must provide three (3) proof of identity documents:

Proof of identity documents

Open all

Documents
Birth Certificate or authorised record of birth Note: Extract or birth card must not be accepted
Australian Citizenship Certificate
Australian visa Note: This must be supported by a foreign passport, which is needed for verification
ImmiCard
Current Australian Passport
Documents
Current Australian Passport
Australian driver licence, learner permit or provisional licence
ImmiCard
Foreign passport issued by a country other than Australia with a valid visa or valid entry stamp or equivalent
A proof of age or photo identity card which shows the name, date of birth, photo and signature of the individual
Documents
Medicare Card
Photo identity card Note: This may take the form of a working with children or vulnerable people card or a government issued occupational licence
Certificate of Identity Issued by the Department of Foreign Affairs and Trade.
Document of Identity Issued by the Department of Foreign Affairs and Trade.
United Nations Convention Travel Document Issued by the Department of Foreign Affairs and Trade.
Foreign identity documents (e.g. driver’s licence). Note: Documents in languages other than English must be accompanied by a NAATI accredited translation. Issued by the relevant Foreign Government.
Electoral enrolment
Security Guard/Crowd Control photo licence
Evidence of right to a government benefit (DVA or Centrelink)
Consular photo identity card
A photo ID card Issued by the Department of Foreign Affairs and Trade.
Police Force Officer photo identity card
Defence Force photo identity card
Aviation security identification card
Maritime security identification card
Firearm licence
Australian secondary or tertiary student photo identity document
Certified academic transcript
Tax File Number Issued by the Australian Taxation Office.
Bank card/credit card - (without recording the card number) Note: The Individual’s signature and expiry must be on the card documents from foreign banks or institutions are not accepted.

If your name is different on your identity documents

You must enter your full legal name in your application form and it must match each of your identity documents. If not, you must provide a document that links your different names.

You can use any of these documents:

Step 2: Lodge your application at an Australia Post outlet

Once you’ve completed your online application, you’ll get an email with instructions on how to finalise your application at Australia Post.

Next, take your application and documents to a participating Australia Post outlet and have your photo taken (at no charge to you).

Step 3: Pay the application fee

Here are the application fees for the Checks in the present and next financial year. You can pay the relevant fee with cash, Visa, MasterCard, EFTPOS, money order or bank cheque at a participating Australia Post outlet when you lodge your application.

Fees valid from 1 July 2025

volunteer check/ renewal of volunteer check/ replacement of volunteer card Free
employee check $135.50
volunteer to employee check $135.50
renewal of employee check $102.50
replacement of employee check card $8.40

Fees valid until 30 June 2025

volunteer check/ renewal of volunteer check/ replacement of volunteer card Free
employee check $131.60
volunteer to employee check $131.60
renewal of employee check $99.60
replacement of employee check card $8.20

After you’ve lodged your application, you’ll receive your application number the next business day via email. You can then use this number to track your application.

Law, crime & justice

Updated 13 February 2026

Working with Children Check transactions online at Service Victoria

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