Quick links and guidance for government shared service users to manage their eduPass account.
We offer a number of services to other Victorian government departments, such as access to:
Your department email address and password are required to log in to these secure applications.
Set-up your profile in eduPay once you receive your welcome letter from HR.
Update your personal details or reset your password in eduPay.
View your payslips and manage your bank details.
A directory of various applications and systems operated by the department.
As a shared services user you should have received a ‘welcome letter’ from your Human Resources team about how you can register.
Once you are registered you can gain access to our department’s shared services.
For help with eduPass registration or managing your password, email: hr.shared.services@education.vic.gov.au
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Visit eduPay help to access system manuals and support hotlines.
Visit eduPass support for further advice on registration, account and passwords as well as and information security policies.
Updated 26 March 2026