New facilities maintenance provider
A new facilities provider now services our offices. Published: Monday 30 March 2026 at 11:09 am
A new facilities provider now services our offices.
BGIS and its BGIS Connect service order system have replaced JLL and Corrigo.
You will need to use BGIS Connect for all:
- facilities requests
- maintenance/repair requests.
This change hasn’t affected your access to the office, security protocols or building safety systems.
How to contact facilities
From Wednesday 1 April, there will be two ways to contact facilities:
- use the new BGIS Connect. A link is available on the Accommodation Services page.
- for emergency and critical requests, call the facilities help desk on 1800 742 733.
To access BGIS Connect:
If you’ve logged a request in the past 12 months, you’ll be automatically registered with BGIS. Just use your work credentials to log in through single sign-on.
New users need to register via the Accommodation Services page.
Visit the Accommodation Services page to find links and instructions for accessing BGIS Connect.
Updated 31 March 2026
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