Needs Assessment and Psychosocial Support after Emergencies: A Multi-Agency Outreach Framework and Guidelines
Ensure that outreach visits after emergencies are coordinated and holistic.
On this page
Link to resource
This resource is hosted on the Australian Red Cross website(opens in a new window).
PDF DOC | 1.62MB
The Australian Red Cross has a range of useful emergency management resources. The resources can help prepare for, respond to, and recover from disasters.
Resources are available for organisations, communities, parents and caregivers, and teachers.
You can download many resources from the Australian Red Cross website. These include emergency preparedness videos and information flyers in local community languages.
This emergency management resource is part of the Australian Red Cross collection.
Details
| Title | Needs Assessment and Psychosocial Support after Emergencies: A Multi-Agency Outreach Framework and Guidelines |
|---|---|
| Owner | Australian Red Cross |
| Date last updated | May 2016 |
| Resource type | Framework |
What is this about?
This framework and guidelines on needs assessment and psychological support after emergencies help agencies ensure outreach visits after emergencies are coordinated and holistic.
Who is this resource for?
- State Government
- Local Government
- Community Service Organisation
- Non Government Organisation
- Community Recovery Committees
Table of contents
Part 1 - Outreach framework
- What is outreach?
- This framework
- Improving outreach in Victoria – coordination and psychosocial support
- Outreach and the relationship to impact assessment
- Outreach and the National Principles for Disaster Recovery Psychosocial considerations in outreach
- Outreach and delivery of Psychological First Aid
- Outreach and the ‘Propeller’ model
- Outreach process
Part 2- Outreach guidelines
Guiding principles
People, roles and responsibilities
- Lead agency
- Outreach Working Group
- Outreach Coordinator
- Outreach Teams
Outreach Process
- Working Group convenes
- Lead Agency assumes role or is appointed
- Outreach Coordinator assumes role or is appointed
- Plan outreach
- Conduct outreach
- Pass on referrals and share relevant information
- Follow up on referrals
- Disseminate reports and share findings
Important tips for conducting outreach
- Briefing and debriefing
- Code of Conduct
- Common outreach challenges Community input
- Conclusion of outreach
- Delivering information to affected people
- Equipment and supplies, outreach kits
- Information gathering and reporting
- Training
- Visiting affected properties and people
- Vulnerable or specific community groups
- Where and who to visit
Part 3 - Resources and references
- Resource table
- References
- Appendices
Updated 9 November 2021
Related links
- Psychological First Aid: Supporting People Affected by Disaster in Australia
- Australian Red Cross - Resources to help you
About the VIC Government
- The Premier and ministers
- Find a Vic Gov department, agency or service
- Strategies and policies
- Inquiries and royal commissions
Grants and programs
Jobs and careers
Arts, culture and heritage
Business and the workplace
- Mentally Healthy Workplaces Framework
- Portable Long Service Authority
- Victoria’s racing industry
- Workforce Inspectorate Victoria
- Liquor licensing, sale and supply
Communities
- Children
- First Peoples - State Relations
- Finding records
- Gender equality & women’s leadership
- LGBTIQA+ equality
- Multicultural communities
- Seniors Online
- Veterans support and commemoration
- Volunteering in Victoria
- Youth Central
Education and training
- Victorian Early Childhood Regulatory Authority
- Early childhood education – information for professionals
- Kinder: Best Start, Best Life
- Education – information for parents
- Schools.Vic - information for schools
- Education grants, programs, awards and events
- PROTECT
- TAFE, training and universities sector
- TAFE Victoria
- Victorian Skills Authority
- Apprenticeships Victoria
- Learn Local
Environment, water and energy
Finance and economy
Health and social support
- Family violence reform
- NDIS Worker Screening Check
- NDIS and disability services and support in Victoria
- Patient Review Panel
- Transforming Trauma Victoria
Housing and property
Law and justice
- Adoption
- Births, deaths and marriages
- Honorary justices
- Machete ban
- Safeguarding Victorians against terrorism
- Stolen Generations Reparations Package
- Victims of Crime
- Victorian Racing Tribunal
Safety and emergencies
- Emergency Recovery Victoria
- Victorian Emergency Relief and Recovery Foundation
- Emergency Recovery Resource Portal
- How well do you know fire
- Fire Services Reform
- Water safety
- Marine Search and Rescue
Science and technology
- Data sharing and open data
- Data.vic - discover and access Vic Gov open data
- Developer.Vic - portal for API developers
- Go.vic URL shortener
- Vic Gov IT project dashboard
- Victoria’s free public wi-fi network
- Cyber security in the Victorian Government
Sport and recreation
Traffic and transport
- Cameras Save Lives
- Transport Fines
- Getting Around
- Transport Planning
- Transport Future
- Climate Change and transport
- Future Directions For Transport
- Transport projects
- Ports and Freight
Working in the Victorian Government
- Single Digital Presence home
- Accommodation and Library Services
- Executive employment in the Victorian public sector
- Budget, procurement and funding
- Careers in the Victorian Government
- Council and Regulator Toolkit
- Guidelines for working in government
- Join a government network
- Standards and guidelines
- VicFleet CarPool
- Victorian Government style guide