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Multi-User Portal Access

We have introduced new features to the Portal to make it easier for multiple users to manage licence processes on behalf of an organisation.

Portal users can now:

Register an Organisation

  1. If you have a current child employment licence:

Next time you log in to the Portal to:

You will first need to click ‘Create Organisation Profile’ to enable the new Portal features.

User Guide - Creating an Organisation Profile 2025 PDF 278.55 KB (opens in a new window)

User Guide - Creating an Organisation Profile 2025 Word 342.16 KB (opens in a new window)

When you have created your Organisation Profile it will appear on your Portal homepage under ‘My Submissions’. You then have the option to add other users to your account, who can also manage licence applications, variations and notifications on behalf of the organisation.

Log in to our online portal(opens in a new window)

  1. If you do not have a current child employment licence:

Before applying for a licence, you will first need to register your organisation with us.

After you log in to the Portal, select ‘Register My Organisation’ and fill your details and the details for the organisation you want to register.

User Guide - Register an Organisation 2025 PDF 148.48 KB (opens in a new window)

User Guide - Register an Organisation 2025 Word 223.05 KB (opens in a new window)

When your registration has been processed and approved, your organisation will appear on your Portal homepage under ‘My Submissions’. Please allow two (2) business days for us to review your request.

You will then be able to:

Log in to our online portal(opens in a new window)

Managing Access to an Organisation

Multiple users can now be associated with an Organisation Portal Profile with varying access levels, to manage the organisation’s account and licence processes.

Below is an overview of the three Membership Types and the functions they can perform:

The Group Administrator will be the user who Registered the Organisation, or the user log-in associated with an existing licence holder. This can be updated by the Group Administrator, who can select other Group Administrators, Editors and Viewers for the organisation.

Users can be added to an Organisation Portal Profile in two ways:

See our step-by-step guide to managing access to an Organisation Portal Profile:

User Guide - Add New Users or Request Access 2025 PDF 312.85 KB (opens in a new window)

User Guide - Add New Users or Request Access 2025 Word 314.51 KB (opens in a new window)

Log in to our online portal(opens in a new window)

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Updated 22 December 2025



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