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Making a complaint about community housing

The Housing Registrar investigates complaints that have not been resolved by a registered agency. Step 1 of 1

Online complaint form

Which option best describes you?(Required)

Select

Which community housing agency is your complaint about?(Required)

Select

Have you made a complaint to the housing agency’s complaints team?(Required)

Select

When did you make your complaint to the housing agency’s complaints team?(Required)

Day

Month

Year

Did the housing agency reply to your complaint?(Required)

Select

What was your complaint to the housing agency about?(Required)

Select

What is the address of the home or property you’re complaining about?(Required)

Your contact details

Full name(Required)

Email address(Required)

Privacy statement

The Housing Registrar collects the information that you provide with this form. The information that you give is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to housingregistrar@dtf.vic.gov.au(opens in a new window).

This website uses the services of Drupal 9 to administer this form. The information that you provide is stored in our Azure servers.

For more information on the Housing Registrar’s handling of any personal information, please read the Department of Treasury and Finance privacy statement(opens in a new window).

If you do not give all or part of the information requested, the Housing Registrar may not be able to contact you about your complaint. Please contact the Housing Registrar if you want to use an alternative to the online form.

I have read and understood how the Housing Registrar stores information.

Privacy declaration (Required)

I consent to the information I have provided, including my personal details, being shared with the registered agency.

Consent (Required)

Submit

Important email

Confidentiality

All complaints and appeals are confidential and no identifying information will be shared without permission.

Housing & construction

Updated 25 July 2025

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