Emergency Recovery Support Program
A range of support is available for people directly impacted by the January 2026 Victorian bushfires.
Emergency Recovery Support Program
Emergency recovery support is available for people directly impacted by the January 2026 fires.
If this emergency has impacted you, it can be hard to know what to do next.
A range of support is available, based on you or your family’s needs.
Recovery support officers can guide you on your journey.
Emergency recovery support can be as simple as advice on what services are available or connecting you with programs that can help you.
Emergency recovery support can help with things like:
- finding local services near you
- insurance and legal questions
- money problems
- your health and wellbeing
- registering for government services.
If you need extra support, you may get help from a dedicated recovery support worker. They will work with you to find and access services you need.
If you were impacted by another emergency unrelated to the January 2026 fires, contact your local council to find supports in your area.
You can also find out more about support, advice and counselling available throughout your recovery.
Emergency Recovery Support can be accessed via:
The Emergency Recovery Hotline, Monday to Friday on 1800 560 760(opens in a new window). Press 9 for an interpreter or call Translating and Interpretation Service (TIS) on 131 450.
Community recovery hubs
The recovery journey can be long and difficult. Recovery hubs serve as a one-stop-shop for disaster-affected communities to access services and information.
Locations can be found on the Community recovery hubs page.
Updated 24 February 2026
Related links
Recovery support is available
If you have been impacted by the January 2026 Victorian bushfires, help is available.
Call the Emergency Recovery Hotline on 1800 560 760(opens in a new window), Monday to Friday.
Press 9 for an interpreter or call Translating and Interpretation Service (TIS) on 131 450.
If you are in immediate danger, call 000.
About the VIC Government
- The Premier and ministers
- Find a Vic Gov department, agency or service
- Strategies and policies
- Inquiries and royal commissions
Grants and programs
Jobs and careers
Arts, culture and heritage
Business and the workplace
- Mentally Healthy Workplaces Framework
- Portable Long Service Authority
- Victoria’s racing industry
- Workforce Inspectorate Victoria
- Liquor licensing, sale and supply
Communities
- Children
- First Peoples - State Relations
- Finding records
- Gender equality & women’s leadership
- LGBTIQA+ equality
- Multicultural communities
- Seniors Online
- Veterans support and commemoration
- Volunteering in Victoria
- Youth Central
Education and training
- Victorian Early Childhood Regulatory Authority
- Early childhood education – information for professionals
- Kinder: Best Start, Best Life
- Education – information for parents
- Schools.Vic - information for schools
- Education grants, programs, awards and events
- PROTECT
- TAFE, training and universities sector
- TAFE Victoria
- Victorian Skills Authority
- Apprenticeships Victoria
- Learn Local
Environment, water and energy
Finance and economy
Health and social support
- Family violence reform
- NDIS Worker Screening Check
- NDIS and disability services and support in Victoria
- Patient Review Panel
- Transforming Trauma Victoria
Housing and property
Law and justice
- Adoption
- Births, deaths and marriages
- Honorary justices
- Machete ban
- Safeguarding Victorians against terrorism
- Stolen Generations Reparations Package
- Victims of Crime
- Victorian Racing Tribunal
Safety and emergencies
- Emergency Recovery Victoria
- Victorian Emergency Relief and Recovery Foundation
- Emergency Recovery Resource Portal
- How well do you know fire
- Fire Services Reform
- Water safety
- Marine Search and Rescue
Science and technology
- Data sharing and open data
- Data.vic - discover and access Vic Gov open data
- Developer.Vic - portal for API developers
- Go.vic URL shortener
- Vic Gov IT project dashboard
- Victoria’s free public wi-fi network
- Cyber security in the Victorian Government
Sport and recreation
Traffic and transport
- Cameras Save Lives
- Transport Fines
- Getting Around
- Transport Planning
- Transport Future
- Climate Change and transport
- Future Directions For Transport
- Transport projects
- Ports and Freight
Working in the Victorian Government
- Single Digital Presence home
- Accommodation and Library Services
- Executive employment in the Victorian public sector
- Budget, procurement and funding
- Careers in the Victorian Government
- Council and Regulator Toolkit
- Guidelines for working in government
- Join a government network
- Standards and guidelines
- VicFleet CarPool
- Victorian Government style guide