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Contact information for the Victorian Government.
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This contact page is for general enquiries only. If you’re experiencing immediate danger please call 000. If you’re experiencing family violence please contact Safe Steps on 1800 015 188 (24 hours a day, 7 days a week).
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Call our contact centre
The Victorian Government Contact Centre is available to answer your query directly or connect you to the right person within the Victorian State Government.
Available: 9 am to 5 pm, Monday to Friday.
Calls in Australia: 1300 366 356
Calls from overseas: +61 3 7078 6705
Use the National Relay Service
The National Relay Service(opens in a new window) is available as a phone solution for people who are deaf or have a hearing or speech impairment. It’s available 24 hours a day, 7 days a week Australia-wide. All calls are confidential.
National Relay Service (NRS)
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
Step 1
Contact us through your preferred NRS call channel detailed on NRS call numbers and links.(opens in a new window)
Step 2
Provide the NRS with our phone number 1300 366 356.
For more information visit: About the National Relay Service(opens in a new window)
Translating and interpreting service
If you need an interpreter, call 131 450 or visit the Translating and interpreting service website.
Updated 31 March 2026
Related links
- Police enforcement and reporting
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What’s next
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About the VIC Government
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Education and training
- Victorian Early Childhood Regulatory Authority
- Early childhood education – information for professionals
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Law and justice
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- Honorary justices
- Machete ban
- Safeguarding Victorians against terrorism
- Stolen Generations Reparations Package
- Victims of Crime
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Safety and emergencies
- Emergency Recovery Victoria
- Victorian Emergency Relief and Recovery Foundation
- Emergency Recovery Resource Portal
- How well do you know fire
- Fire Services Reform
- Water safety
- Marine Search and Rescue
Science and technology
- Data sharing and open data
- Data.vic - discover and access Vic Gov open data
- Developer.Vic - portal for API developers
- Go.vic URL shortener
- Vic Gov IT project dashboard
- Victoria’s free public wi-fi network
- Cyber security in the Victorian Government
Sport and recreation
Traffic and transport
- Cameras Save Lives
- Transport Fines
- Getting Around
- Transport Planning
- Transport Future
- Climate Change and transport
- Future Directions For Transport
- Transport projects
- Ports and Freight
Working in the Victorian Government
- Single Digital Presence home
- Accommodation and Library Services
- Executive employment in the Victorian public sector
- Budget, procurement and funding
- Careers in the Victorian Government
- Council and Regulator Toolkit
- Guidelines for working in government
- Join a government network
- Standards and guidelines
- VicFleet CarPool
- Victorian Government style guide