Contact the Restorative Engagement and Support team
On this page
Who we support
The Department of Education’s Restorative Engagement and Support team supports former students who have experienced sexual abuse by an adult working in a Victorian government school.
- Reporting other experiences of abuse
Reporting other experiences of abuse in government schools
If you are a current student who has experienced sexual abuse by an adult working in a Victorian government school, please refer to Report abuse if you’re a current student.
If you are a current or former student who has experienced harmful sexual behaviour from another student, or physical or other non-sexual abuse, you can contact the Department of Education for advice and support:
- phone: 1800 338 663
- email: enquiries@education.vic.gov.au
Reporting child sexual abuse in non-government schools
If you experienced abuse at a Catholic or independent school, contact Victoria Police and your school to report the abuse.
If you are unhappy with the school’s response:
- For Catholic schools, contact the Victorian Catholic Education Authority.
- For independent schools, contact the Victorian Registration and Qualifications Authority.
How we can help
The Restorative Engagement and Support team can support you to:
- decide if a personal acknowledgement and an apology would be helpful for you
- get your school records
- understand how to report the abuse to Victoria Police
- access funding for counselling with a private practitioner
- understand possible pathways for redress or compensation
- connect with other relevant services if needed.
How to contact us
You can contact us via email, phone or the online form below. You can do so without providing your name.
- Email: rest@education.vic.gov.au
- Phone: 03 9057 4500 (business hours only)
Online form
Note: Your information is sent securely by email to the Restorative Engagement and Support team. It is not stored in a database.
Name (optional)
Please enter your message here:(Required)
Email address(Required)
We will contact you by return email. If you prefer us to call you, please provide your phone number.
Contact number (optional)
Collection Notice (Required)
Before you submit this form, please read the following:
Who we are and how to contact us This form is managed by the Department of Education (Victoria). If you have questions or need to access or correct the information you submit, please contact the Restorative Engagement and Support team at rest@education.vic.gov.au.
Why we collect your information We collect your information so we can respond to your message and support the work of the Restorative Engagement and Support team.
How your information is handled This form is built in Drupal 9. It does not store your details in a database. Your submission is sent directly by email to the Department of Education’s Restorative Engagement and Support team. Your information will not be shared with anyone else unless required by law.
Access and correction You have the right to request access to and correct the information you submit under the Information Privacy Principles and the Privacy and Data Protection Act 2014.
I have read and understand how the Department of Education stores information.
Send message
Important email
Updated 27 March 2026
About the VIC Government
- The Premier and ministers
- Find a Vic Gov department, agency or service
- Strategies and policies
- Inquiries and royal commissions
Grants and programs
Jobs and careers
Arts, culture and heritage
Business and the workplace
- Mentally Healthy Workplaces Framework
- Portable Long Service Authority
- Victoria’s racing industry
- Workforce Inspectorate Victoria
- Liquor licensing, sale and supply
Communities
- Children
- First Peoples - State Relations
- Finding records
- Gender equality & women’s leadership
- LGBTIQA+ equality
- Multicultural communities
- Seniors Online
- Veterans support and commemoration
- Volunteering in Victoria
- Youth Central
Education and training
- Victorian Early Childhood Regulatory Authority
- Early childhood education – information for professionals
- Kinder: Best Start, Best Life
- Education – information for parents
- Schools.Vic - information for schools
- Education grants, programs, awards and events
- PROTECT
- TAFE, training and universities sector
- TAFE Victoria
- Victorian Skills Authority
- Apprenticeships Victoria
- Learn Local
Environment, water and energy
Finance and economy
Health and social support
- Family violence reform
- NDIS Worker Screening Check
- NDIS and disability services and support in Victoria
- Patient Review Panel
- Transforming Trauma Victoria
Housing and property
Law and justice
- Adoption
- Births, deaths and marriages
- Honorary justices
- Machete ban
- Safeguarding Victorians against terrorism
- Stolen Generations Reparations Package
- Victims of Crime
- Victorian Racing Tribunal
Safety and emergencies
- Emergency Recovery Victoria
- Victorian Emergency Relief and Recovery Foundation
- Emergency Recovery Resource Portal
- How well do you know fire
- Fire Services Reform
- Water safety
- Marine Search and Rescue
Science and technology
- Data sharing and open data
- Data.vic - discover and access Vic Gov open data
- Developer.Vic - portal for API developers
- Go.vic URL shortener
- Vic Gov IT project dashboard
- Victoria’s free public wi-fi network
- Cyber security in the Victorian Government
Sport and recreation
Traffic and transport
- Cameras Save Lives
- Transport Fines
- Getting Around
- Transport Planning
- Transport Future
- Climate Change and transport
- Future Directions For Transport
- Transport projects
- Ports and Freight
Working in the Victorian Government
- Single Digital Presence home
- Accommodation and Library Services
- Executive employment in the Victorian public sector
- Budget, procurement and funding
- Careers in the Victorian Government
- Council and Regulator Toolkit
- Guidelines for working in government
- Join a government network
- Standards and guidelines
- VicFleet CarPool
- Victorian Government style guide