Accessing Child Link
A guide to becoming a Child Link User.
On this page
- Getting access to Child Link
- Complete Child Link training
- Complete the steps to set up your account in Child Link
- Where to find support
- Frequently asked questions
- Logging in to Child Link
The following guidance supports you to complete the steps required to access Child Link.
When your Authoriser adds you to Child Link you will receive an automated email invitation that outlines the steps you need to complete.
Follow the prompts in the invitation email you have received to register for Child Link access.
If you are an Authoriser and would like more information on how to perform your role, please see Child Link Authoriser Induction Guide or enrol in the Child Link Authoriser module, an optional self-paced eLearn that explores the roles and responsibilities of Authorisers. For more information, see Training for the information sharing and MARAM reforms.
Getting access to Child Link
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- I haven’t received an invitation email, what do I do?
If you have not yet received a Child Link invitation email, please speak to the Authoriser in your organisation. They will need to add you as a User. The Child Link Authoriser is the person in a service or school who is responsible for creating and managing Child Link accounts for Child Link Users within their organisation. If you are not sure who the Authoriser is in your organisation, please contact childlink@education.vic.gov.au
Your Authoriser will need to use your name as it appears on your employee Working With Children Clearance (WWCC) or Victorian Institute of Teaching (VIT) registration, and your organisation email address when adding you to Child Link.
- I’ve reached step 4 in the invitation email and need to complete training to receive my training receipt number, what do I do?
See Complete Child Link Training section below.
Complete Child Link training
All Child Link training is accessed via the Information Sharing and MARAM Online Learning Management System (Online Learning System). This is a different system to Child Link.
Your Child Link account and password details are not connected to the Online Learning System. If you have not used this Online Learning System before, you must sign up with a new username and new password.
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- 1Enrol in training on our Online Learning System
Mandatory training is required to access Child Link and use the system appropriately and safely.
To enrol in Child Link training, log on to the Information Sharing and MARAM Online Learning Management System (Online Learning System).
For more information on the topics and material covered please see the Child Link Training page.
If you need more information on how to set up an account on the Online Learning System, see Step 2 below.
- 2How do I create an account on the Online Learning System?
If you belong to an education workforce and would like more information on how to enrol in Child Link User training, please see the guide below.
Child Link User Training for Education Workforces PDF 1.55 MB (opens in a new window)
If you belong to any other workforce and would like more information on how to enrol in Child Link User training, please see the guide below.
Child Link User Training PDF 1.3 MB (opens in a new window)
Complete the steps to set up your account in Child Link
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- 1Complete the validation steps in Child Link
Once you have attended Child Link User training and completed the quiz you will receive a certificate with a training receipt number.
You should now log back into Child Link and enter your training receipt number when prompted.
- 2Start using Child Link
Congratulations! Now you have completed all the steps to register and validate your access to Child Link. You will be able to log on and start using Child Link to support the children in your care.
Practice guidance is also available within the Help section inside Child Link, in addition to the support resources and materials provided during Child Link User training.
Dedicated support is available on 1800 549 646 if you encounter any technical difficulties using the system, or have any questions related to Child Link policy, practice or training.
Please note: Child Link Users are required to abide by the terms of use for access to Child Link at all times.
Where to find support
If you have any questions regarding the steps above or require assistance accessing Child Link, please contact us on 1800 549 646 or at childlink@education.vic.gov.au.
Frequently asked questions
Our frequently asked questions (FAQs) provide information and responses to common questions about Child Link. You can also find out more about Child Link Users and Authorisers here.
Logging in to Child Link
If you have completed training and all the steps required to activate your Child Link access, you can click on the following link to log in to Child Link.
Updated 26 March 2026
Related links
- Frequently asked questions - Child Link
- Child Link Secretary’s Guidelines
- About the Child Information Sharing Reforms
- About Child Link
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