Business Approvals Sector Guide – Hospitality

Guiding councils and business customers through permits and other regulatory requirements needed to operate a hospitality business.

Details

Topic: Regulatory reform

Audience: Local government

Regulatory functions: Permissions, Practice and processes

Industries: All relevant industries, Hospitality

Document types: Guide, Template

Author: Regulatory Reform

Date published: 22 November 2024

The Hospitality Business Approvals Sector Guide provides high-quality and sector-specific information about regulatory requirements for businesses that want to operate in this sector.

It includes frequently asked questions, stakeholder checklists and links to further information.

The template:

outlines the permits and registrations that a hospitality business might need
provides sector-specific regulatory information to help businesses start their application.

Councils can customise the template to help businesses understand the steps in a process for the sector, including how to ensure a smooth process and prevent delays.

The guides can be uploaded onto council websites and printed in hard copy for business customers to access.

A generic business approvals sector guide template is also included to help councils develop guides for other sectors

How this tool can help

The Hospitality Business Approvals Sector Guide provides many benefits for both councils and businesses.

Councils benefit from:

more consistent advice for businesses
better quality applications
efficiencies due to fewer queries and more complete applications
increased business customer satisfaction.

Hospitality businesses benefit from clear and relevant information about common triggers and considerations for permits and registrations for their sector. Being given this information through a comprehensive hospitality resource prevents them contacting council multiple times.

The tool also helps applicants submit higher quality applications.

Support to apply this tool

Business Friendly Councils (BFC) initiative: read about how the BFC products were developed and how your Council can get involved in the BFC activities.
Contact the Department of Jobs, Skills, Industry and Regions, BFC team at: regulationreform@ecodev.vic.gov.au to discuss your needs or get help customising this template to your council’s requirements.